12 months?

[buzzmd]

Trying to change my premium subscription from monthly to yearly. I saw on the FAQ screen this:

• Can I get 12 months of Spotify Premium in advance?
• If you have an active Premium subscription you can change your payment interval to 12 months. Just log in to your Subscription page and choose the option.
• The 12-month period will start on the date of your next subscription renewal. No charge is made until then.
• After the 12-month period is over, your subscription will return to monthly payments again.

However, when I go to my subscription page, I do not see that option. The only options I see are (and changing payment method does not help):

Subscription status

You have an active Spotify Premium subscription. Your subscription will automatically renew and you will be charged $9.99 on 2013-02-15 unless you cancel your recurring payment.

Payment method

The following payment card is currently used for payment:

Card number: **** **** **** ****
Expiration date: 20**/**

Change payment method or card details

Premium codes

Have a Premium code? You can redeem it here.

View receipts

Click below to view the receipts for your payments

View receipts

Cancel your subscription

View your options

Any ideas?

[Peter__]

The 12 month payment section comes up to the right of that text you posted. 

Can you not see it?

Peter

[buzzmd]

Maybe it is because I am in Chrome, but I do not see it. And what the text I posted was cut and pasted, so it should have showed, no? I am not seeing it.

[Peter__]

That is strange, here is what my subscription page looks like:

Do you have anything like an ad block that might be blocking that part of the page?

Can you try a different browser?

Peter

[buzzmd]

Yeah, just tried with Chrome, Firefox and IE. All with no add-ons enabled (so no Ad Blocker). I do not see that on the right like you do. Not sure why.

[Peter__]

That is weird, let me see if I can get a member of the community team to look into this for you.

Peter

[Sam]

Guys, should be back now.

[meowsqueak]

It's currently missing, in Chrome, Firefox, (adblocking disabled), Safari.

[Peter__]

This was escalated by the community rock star team a few days ago, the option has been removed for the time being - but we don't have any more details than that I'm afraid. 

If you want 12 months pre-paid, you can buy yourself an eCard though!

[Brooke55]

i did go https://www.spotify.com/account/subscription/ why no 12month

i see credit card accept amex to

e-card https://www.spotify.com/get-spotify/e-card/

no accept credit card amex bad

[Peter__]

Spotify have removed the 12-month recurring option, my guess is because not very many people used it and dealing with refunds and things for people who forgot to cancel and then get a massive bill is a bit annoying on Spotify's side.

I guess you could link your amex to PayPal then pay using PayPal for the gift card?

[janeswilfred]

Is there an update on this? I'm still not seeing the 12 month payment upfront option nearly 3 years after this original post that was left up in the air

I would think that not having monthly micro-payments would be a rather simple thing for customers to expect and for spotify to be able to deliver?

Any news?