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About deleting spotify

About deleting spotify

I now tried to delete my Spotify account for atleast 3 times, the email definetely reached you guys but apparently noones caring about it. Would like to get some help on here.

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3 Replies

Hi @user-removed ,

 

Welcome to the community and sorry for the frustration! When you send in a request, you should get a case number. Can you provide that numbere here as well as the date that you most recently requested for your account to be deleted? 

 

Keep in mind you can cancel your subscription through this link to check subscription status. 

 

Cheers!



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The case number is :

# 01718408

 

And the last time was today an hour ago.

Did you reply directly to that automated email as mentioned here?
http://community.spotify.com/t5/Help-Accounts-and-Subscriptions/Deleting-your-account/td-p/173950

Peter
Spotify Community Mentor and Troubleshooter

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