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I have read this post and followed the instructions but my account remains disabled and no response from the payments team two days later.
Solved! Go to Solution.
All fixed now thanks
Hey there @unhappycustomer, welcome to the community!
I'm sorry to hear about the trouble you are having with Spotify. What's your case number, so I can esclate your case? Usually, when accounts are disabled it takes a little longer for Spotify to respond back as they have to launch an investigation on the account.
@unhappycustomer wrote:
01798208 thanks
I esclated your case. Hopefully an agent has gotten back to you already. If not, they will very soon!
All fixed now thanks
Peter
Spotify Community Mentor and Troubleshooter
Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014
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