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Account hacked

Account hacked

Someone has changed the email and password on my account to their own, I can still log into the account with my facebook though which is how I initially created it. This poerson is using the account right now and I cant send myself an email to get access back, please help!

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You will need to open a case with the accounts team here and they will be able to lend a hand to get you back in control:

https://www.spotify.com/about-us/contact/contact-spotify-anonymous/


If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible.

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

I got a reply saying that they are looking into it!

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