Help - Accounts and Subscriptions

[heicky_]

Thank u RIchard for helping me fixing out my problems. It must be really painful to get these messages all the time, but you really made my day.  Thank you and other moderators from helping :)

[Richard]

Hey martin, I'm looking at your account and I can see there's 89 playlists currently listed. Are you definitely just logging into the 'martinmyrdal' account rather than anything else?

Heicky, happy to help!

[Specop]

Hello Spotify! :)

Seems my playlist also disappeard / was removed. IDK if someone got my account still logged in and removed all my playlists or if it just disappeard like the others in this thread. Could someone please restore this for me? :/

Best regards

Specop

[David]

Specop - I think I've located your playlists. I'll pop you an email with them in.

[Specop]

Thousands of thanks to you David. :)

[Dmz]

Hi!

Just minutes ago i lost both my playlists and premium subscription.. Please help me :( My name/email on my account is magnusson_799@hotmail.com

[Richard]

Hey Dmz, it sounds like you've got a duplicate account created by accident via Facebook.

Instructions to fix it here: http://community.spotify.com/t5/Accounts-Subscriptions-and-Music/Please-read-Missing-playlists-Premi...

For you, just sign in with the username "dmz80"

[Irene]

Hi!

All my playlists are gone too. I have no idea how to get them back. And the strange thing is that the playlists are still there on my iPhone and iPod, but not on my computer. I am a premium subscriber and my username is irenepoelert. Can somebody help me? Thanks in advance!

[Richard · Accepted solution]

Irene, it sounds like the same issue for you - see my instructions in the previous post.

For you, just sign in with the username 'irenepoelert'

[Irene]

Hi Richard, thank you so much!! I could have tried that one first...:-) It works and they are all back.

Kind regards,

Irene