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Superfan
JNoeste
Posts: 2
Registered: ‎02-05-2012

Re: All my Spotify playlist's are gone!!

I seem to have the same problem as these people. My spotify went to offline mode and couldn´t connect to my network, so i reinstalled it. At first i still couldn´t reconnect but after a few hours i finally logged in to my account. But now all of my playlists and starred songs are gone. I had a 3 year old "project"  and over 40 playlists with a couple thousand songs in there. PLEASE HELP!

Superfan
JNoeste
Posts: 2
Registered: ‎02-05-2012

Re: All my Spotify playlist's are gone!!

BTW, on my Android phone, every playlist and starred songs are still there!

Concert Regular
Algorab
Posts: 3
Registered: ‎02-05-2012

Re: All my Spotify playlist's are gone!!

I checked on someone else's computer, and my playlists were there. I tried logging on and off a couple times from this comp and my own, and after a while my playlists all came back. Dunno if ths was what fixed it though.

Concert Regular
talk2frank2010
Posts: 3
Registered: ‎02-05-2012

Re: All my Spotify playlist's are gone!!

I cant find my old playlists either can someone please help? think it may be this facebook/old account issue as i have been on spotify a long time?

 

how do i get them back on my new facebook linked account?

Fan
ddgrant1993
Posts: 1
Registered: ‎02-05-2012

Re: All my Spotify playlist's are gone!!

Hi I am having the same issue, all of my playlists have disappeared from the desktop client, I still have them on my phone, but they wont show up on the computer..... help please?

Fan
smithryan
Posts: 1
Registered: ‎03-05-2012

Re: All my Spotify playlist's are gone!!

Hi, I also lost all my tracks and when I try to play a track it states streaming is only available to premium members. I am a premium member. Please help.
Moderator
Moderator
Sam
Posts: 4,121
Registered: ‎19-01-2012

Re: All my Spotify playlist's are gone!!

Hi guys,

I understand there was a problem with the playlist servers last night, which should now be sorted. It looks to have been a temporary thing. Anyway, thank you for your patience.

The team are working really hard at the moment to make sure it doesn't happen again. Have your playlists all reappeared?
-------

Check out how we're doing over @SpotifyStatus

Question answered? Just click 'Accept as solution' to help other users out. Easy.

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Fan
Illuminert
Posts: 1
Registered: ‎06-05-2012

Re: All my Spotify playlist's are gone!!

Hi! I have the same problem as the people above me. Yesterday, the fifth may 2012, i found out all my playlist and my starred songs where suddently gone. I don't know what to do, I have used a lot of time making them and feel kinda sad right now. Is there anyway to get the playists and my starred songs back? My username on Spotify is "Kakaoo"

Heidi.

Moderator
Richard
Posts: 3,704
Registered: ‎19-01-2012

Re: All my Spotify playlist's are gone!!

Hey Heidi, welcome to the Community.

 

It looks like you've ended up with two accounts. This can be easily fixed - just see my instructions here.

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Check out our Twitter for the latest updates on any service issues: @Spotifystatus

Problem solved? Click 'Accept as solution' to make it easier to find for others!

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Concert Regular
Illuminert1
Posts: 4
Registered: ‎08-05-2012

Re: All my Spotify playlist's are gone!!

I have now tried to log in to Spotiy with me "oldest" account, the one where my username is "Kakaooo". There is my old playlists from 2010. I have also tried to log in with my facebook hotmail and password, the one their I lost all my playlists and starred songs, and still I can't find them. I also tried to unkonnected to facebook but I can't figure out what different it makes. The spotify account I paid to use was the one connected to facebook. I am starting to wonder if all my playlist disapeared because the month I had payed for expired but i had the time to pay for another month..