Announcements
The Spotify Stars Program: Celebrating Values Week!

Help Wizard

Step 1

NEXT STEP

All my playlists have been deleted and Student Discount no longer works!

All my playlists have been deleted and Student Discount no longer works!

I've been a spotify user for years, I logged out and back in again over the weekend to find ALL of my playlists/starred music etc have been deleted.
Also I noticed that my laptop told me I was using the Free version, when I have always used the premium version getting a discount through my NUS Card.

When I tried to pay again, I was told that my discount card had already been used for this account.  

 

This is all on my laptop, it works fine on my Android phone.

 

 

Please help!  We're talking about years and years of music here!!!!

Reply
1 Reply

Hi,

 

It looks like you have created a duplicate account and are logging into that.  If you login using your username danieljamesblyth and your Spotify password, you will get back into the Premium account.

Suggested posts