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Gig Goer
campell72
Posts: 3
Registered: ‎14-05-2012

Can't log in to Spotify

This is strange. I thought it would be the firewall problem but I have made Spotify an exception and have uninstalled and reinstalled to no avail. My friend also has Spotify on his laptop and I managed to log in fine on that. Any ideas? 

 

Gig Goer
campell72
Posts: 3
Registered: ‎14-05-2012

Re: Can't log in to Spotify

bump. anyone?

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Sam
Posts: 4,984
Registered: ‎19-01-2012

Re: Can't log in to Spotify

Are you getting any error codes at all when you try to log in?
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Gig Goer
campell72
Posts: 3
Registered: ‎14-05-2012

Re: Can't log in to Spotify

error 101 it is. ive disabled the firewall several times though. it says something about proxy settings also. 

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Moderator
Sam
Posts: 4,984
Registered: ‎19-01-2012

Re: Can't log in to Spotify

[ Edited ]

Hmm ok. Error 101 would nearly always suggest an issue with the firewall. Have you tried all the steps mentioned here? http://www.spotify.com/help/faq/error/error-101-126/

 

I know you mentioned that you've disabled the firewall, but I need to outline these steps. If you could give them a try.

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Concert Regular
giulia239
Posts: 5
Registered: ‎03-03-2013

Re: Can't log in to Spotify

Same problem. I've tried all the steps mentioned. 

i'm using Spotify Italia, by the way

Community Legend
thehidd
Posts: 607
Registered: ‎20-02-2013

Re: Can't log in to Spotify


giulia239 wrote:

Same problem. I've tried all the steps mentioned. 

i'm using Spotify Italia, by the way



What error(s) (if any) you get when you try to log in?

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Concert Regular
giulia239
Posts: 5
Registered: ‎03-03-2013

Re: Can't log in to Spotify

Error 101. I allowed the firewall. it says also aomething about proxys...
it so strange; it used to work since 15 minutes ago! 

(hope you understad my english)

Concert Regular
giulia239
Posts: 5
Registered: ‎03-03-2013

Re: Can't log in to Spotify

i mean, i've disabled the firewall

Concert Regular
giulia239
Posts: 5
Registered: ‎03-03-2013

Re: Can't log in to Spotify

and since 20 minutes is not working anymore

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