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Cant log in to web player (Incorrect username or password.)

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Cant log in to web player (Incorrect username or password.)

Avatar of janimal
Newbie
2014-08-14 09:30 PM

New user from Canada. I can log in on my phone but cant log in on https://play.spotify.com/. I get Incorrect username or password.

I have tried incognito as well.

 

 

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Avatar of MattSuda
Spotify Star
Spotify Star
2014-08-15 01:33 AM

@janimal

 

Welcome to the Spotify community!

 

Please try logging in again, if it still doesn't work please be patient.

 

Spotify is currently aware of this login problem for Canadian users and they are working on a fix.

 

I'll try and post more info as it is available. 

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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Avatar of MattSuda
Spotify Star
Spotify Star
2014-08-15 01:33 AM

@janimal

 

Welcome to the Spotify community!

 

Please try logging in again, if it still doesn't work please be patient.

 

Spotify is currently aware of this login problem for Canadian users and they are working on a fix.

 

I'll try and post more info as it is available. 

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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