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Connected to the wrong Facebook account

Connected to the wrong Facebook account

Can I please have a reset so that my Spotify account isn't linked to facebook.

 

I will then try and reconenct with teh correct account.

 

I have tried through the preferences menu, with no joy. 

 

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5 Replies

Hi, Evese!

 

Welcome to the Spotify community.

 

Are you trying to stop Spotify from posting your listening activity to Facebook? If so, you can achieve that from Preferences, in the Activity Sharing section (desktop), or Social (mobile).

 

Alternatively, if you're trying to change which Facebook account is linked to your Spotify subscription, then I'm afraid Spotify does not make that possible, unless you have created your Spotify account and then linked your Facebook account to it.

 

If you signed up with Facebook, then the Facebook account is fixed and cannot be changed.

 

Your best bet would be to wait until your current billing period is about to end, cancel your subscription, and then re-subscribe with your new Facebook account. (This is so you won't have to pay extra for the re-subscription).

 

Let us know how it goes.

 

Good luck, Evese — and again, welcome!

 

- Chris.

Not all stars are composed of rock.
What's a Spotify Rock Star, and how do I become one?

Hi Chris,

 

I have two facebook accounts - one for friends (account one), another for my photography (account two). 

 

I wanted to link my Spotify to account one, but it linked to account two. As a result I have the wrong friends imported and the wrong profile picture. 

 

My account was orginally set up with an email. This is the first time I have tried to link to facebook.

 

Using the Spotify desktop client, go to Edit/Spotify > Preferences > Social Network > Disconnect from Facebook then re-connect to the account you do want.

Be aware it can take up to 48 hours for the information on your account (picture and name) to be updated.

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Thanks, but the disconnect function isn't working for me.

 

The profile picture and the contacts from the wrong account are still there.

 

In the preferences menu it gives me the option now to connect with an account.

 

But, when I try to connect the other FB account I just get the message 'OK'.

 

Any help would be great!

Does it let you connect using the manual option on your online account?
https://www.spotify.com/account/overview/

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

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