Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Hi,
I have had an account on Spotify for a while. Somehow the linkage between Spotify and Facebook has broken though. I re-added the app to my facebook account last week, only to find that it created a new, completely separate account for me, which I do not want, and now I am unable to log into.
Please could someone contact me regarding this?
Many Thanks.
Thank you Peter and Meredith! 🙂
Hey,
I am having exactly the same issue. I have read the entirety of the aforemetioned topic: http://community.spotify.com/t5/Help-Accounts-and-Subscriptions/Please-read-Missing-playlists-Premiu... but it hasn't helped in the slightest. I have also sent 3 requests using the contact form to get this sorted, all in the past 2 weeks, and I haven't recieved a single reply (other than the automated message). I want this problem fixed as possible, I am still paying for Premium, and I have not been able to use it for weeks. Please advise, thank you. My case number is #: 01937556
Peter
Spotify Community Mentor and Troubleshooter
Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014
If this post was helpful, please add kudos below!
Hi! I have the same problem I´ve been sending messages to spotify and it isnt my correct profile yet.
My last account number was:12155176500 it was a premiun account and now my number is: 12170074287 .
Please help me! I coudn´t do the thing that you posted.
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…