23-04-2012 08:55 PM
Same problem. I tried using the contact form to delete my account and got an automated reply referring my here. Since you moderators seem to be actually deleting accounts, whereas the contact form is totally useless in that regard, would you please delete my account? I would also suggest you make deleting accounts more user friendly. Thanks for your help.
23-04-2012 10:29 PM
I'm trying to terminate my account spotify account and it is also linked with my facebook accont so i cant change the e-mail address. I have sent an e-mail and just gotten the automated response. Any help would be much appreciated!
23-04-2012 11:10 PM
I'm getting very frustrated right now, but it looks like this is a common issue...I want to delete my account and am unfortunately linked up to my facebook account. Everytime I try to cancel it says I need to change my password on facebook. I just want to cancel, I don't want to have to deal with all the other junk! Somebody please help! Why is there no contact number for customer service?
24-04-2012 08:17 AM
please_help & herculesmos - I can confirm that both of your accounts have now been deleted
Bethany- I believe you're having a different issue here. If you'd just like to cancel your subscription I recommend 1. changing your Internet broswer and 2. logging out of Facebook.
For more information check out this similar thread.
KC- You can either get in touch here on the forums or via our contact form. Would you like me to go ahead and delete that for you? Perhaps there's something I can help you with first?
24-04-2012 10:10 PM
I have put Del on the end of my E-mail address a while ago, but my account still haven't been deleted yet. Please help me out so that I can use my E-mail address to make a new account and link up with my Facebook all over again.
24-04-2012 10:48 PM
Hi! I just contacted by email asking for an account deletion and got the same unhelpful automated email that others posted about., :smileysad: Could someone please delete my account for me?? ((It would be good if you didn't mention my Spotify username/email while replying to me here for privacy reasons))