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Fan
guro95b
Posts: 1
Registered: ‎20-04-2012

Re: Deleting an account

I have also added .del to my account, and it is still active.  How can this be sorted out?

Moderator
Meredith
Posts: 3,548
Registered: ‎20-01-2012

Re: Deleting an account

Hi guro95b- That's all been sorted for you now. Your account is no longer on our system. 

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Fan
please_help
Posts: 1
Registered: ‎23-04-2012

Re: Deleting an account

Same problem. I tried using the contact form to delete my account and got an automated reply referring my here. Since you moderators seem to be actually deleting accounts, whereas the contact form is totally useless in that regard, would you please delete my account? I would also suggest you make deleting accounts more user friendly. Thanks for your help.

Fan
herculesmos
Posts: 1
Registered: ‎23-04-2012

Re: Deleting an account

I'm trying to terminate my account spotify account and it is also linked with my facebook accont so i cant change the e-mail address.  I have sent an e-mail and just gotten the automated response.  Any help would be much appreciated!

Fan
Bethany
Posts: 1
Registered: ‎23-04-2012

Re: Deleting an account

I'm getting very frustrated right now, but it looks like this is a common issue...I want to delete my account and am unfortunately linked up to my facebook account. Everytime I try to cancel it says I need to change my password on facebook. I just want to cancel, I don't want to have to deal with all the other junk! Somebody please help! Why is there no contact number for customer service?

KC
Superfan
KC
Posts: 2
Registered: ‎23-04-2012

Re: Deleting an account

What if you're account is connected to Facebook? How do you delete your account?

Moderator
Meredith
Posts: 3,548
Registered: ‎20-01-2012

Re: Deleting an account

please_help & herculesmos - I can confirm that both of your accounts have now been deleted

 

Bethany- I believe you're having a different issue here. If you'd just like to cancel your subscription I recommend 1. changing your Internet broswer and 2. logging out of Facebook.

 

For more information check out this similar thread

 

KC- You can either get in touch here on the forums or via our contact form. Would you like me to go ahead and delete that for you? Perhaps there's something I can help you with first?

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Fan
Miimakka
Posts: 1
Registered: ‎19-04-2012

Re: Deleting an account

I have put Del on the end of my E-mail address a while ago, but my account still haven't been deleted yet. Please help me out so that I can use my E-mail address to make a new account and link up with my Facebook all over again.

Fan
dsfsj
Posts: 1
Registered: ‎24-04-2012

Re: Deleting an account

Hi! I just contacted by email asking for an account deletion and got the same unhelpful automated email that others posted about., :smileysad: Could someone please delete my account for me?? ((It would be good if you didn't mention my Spotify username/email while replying to me here for privacy reasons))

Fan
whitlenb
Posts: 1
Registered: ‎24-04-2012

Re: Deleting an account

Hi, I got the same automated response so could you please delete my account as well. Thanks