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Music Lover
Jmag
Posts: 2
Registered: ‎29-10-2012

Re: Free Trial what happens when it's over?

THEY DON'T LET YOU CANCEL YOUR SUBSCRIPTION AND CHARGE YOU $9.99 A MONTH.  Scam artists.

Community Manager
Meredith
Posts: 4,844
Registered: ‎20-01-2012
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Re: Free Trial what happens when it's over?

Hey Jmag - I've just gotten back to you right here: http://community.spotify.com/t5/Accounts-Subscriptions-and-Music/Deleting-your-account/m-p/183114#M2...

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Music Fan
Elifgunay12
Posts: 1
Registered: ‎16-12-2012

Re: Free Trial what happens when it's over?

Well ok I have a two day trail (48hrs) quite crap!! But nvm
Music Fan
isaac20113
Posts: 1
Registered: ‎03-01-2013

Re: Free Trial what happens when it's over?

hey um im having some trouble with it on my android tablet it says that only spotify premium users can stream on demand on mobile radio is always free.

Music Fan
monkieman12
Posts: 1
Registered: ‎14-01-2013

Re: Free Trial what happens when it's over?

i have a question ....i have the free trial and i got all my songs i got  like 500ish...what heppens when my trial runs out/mainly if i buy it will i get my music back or will it be all gone?

Peter
Posts: 42,171
Kudos: 11,627
Solutions: 3,215
Registered: ‎03-07-2012

Re: Free Trial what happens when it's over?

Hey! Welcome to the community :) 

 

Your playlists will remain on your account no matter what subscription plan you are on. However, if you have offline playlists as part of your premium trial, you will loose access to those offline if your premium ends. 

 

Peter

Peter
Spotify Community Yoda and Bug Whisperer

Spotify Last.FM Twitter spoti.fi/meetpeter


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Music Fan
GabyTomlinson
Posts: 1
Registered: ‎20-01-2013

Re: Free Trial what happens when it's over?

What exactly do you mean when you say The Premium subscription will then continue with rolling payments each month, does it mean that's a bill you have to pay?

Peter
Posts: 42,171
Kudos: 11,627
Solutions: 3,215
Registered: ‎03-07-2012

Re: Free Trial what happens when it's over?


GabyTomlinson wrote:

What exactly do you mean when you say The Premium subscription will then continue with rolling payments each month, does it mean that's a bill you have to pay?


The 30 day free premium trial is the start of a monthly rolling subscription, with the first month free. If you do not cancel your subscription from your online account before the 30th day of your trial, then you will be billed for the next month, and every subsequent month after that until you cancel. You can cancel the trial at any time, and you will still be able to use all your free premium days before your account reverts to free after the first month is over. 

 

Peter

Peter
Spotify Community Yoda and Bug Whisperer

Spotify Last.FM Twitter spoti.fi/meetpeter


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Music Fan
jhirim
Posts: 1
Registered: ‎11-02-2013

Re: Free Trial what happens when it's over?

Hi!

Well i got a problem...

 

I got Spotify Free when i look and my account information BUT. Now on my spotify it shows that my 10 hours is over? and i have to pay to keep listening? Isn't spotify free available for listening to music.. for free???

 

What should i do so i can get rid of this 10 hours over thing? please answer!

 

 

 

Community Manager
Meredith
Posts: 4,844
Registered: ‎20-01-2012
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Re: Free Trial what happens when it's over?

Hi jhirim - After having a Spotify account for 6 months, some limitations will start to apply. We list them in full over on our FAQ, right here.

 

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