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Haven't received an email to set device password.

Haven't received an email to set device password.

I am attempting to set my device password, as I am linked with facebook with this. It says that an email has been sent to the correct email address. However, 24 hours later - nothing. Not in my inbox, or spam. I've changed email addresses in Facebook and everything  requested numerous times and nothing. Is there a way around this? I've tweeted to SpotifyCares with no response and I know of no other way of achieving this.

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Hi there,
Welcome at the Spotify Community!

 

If SpotifyCares doesn't help you, you may create an Case. To do that, simply get in touch via the link below.

If you didn't get any answer after 48 hours, please submit your 8-digit case ID here so I can notify someone for you.

 

You may follow this link to send an e-mail.
If you send an e-mail, please check your inbox (and spam box) to check for their automatic reply. Once you get it, please reply to it immediatly (even if it's from an no-reply e-mail addres) to make sure an Spotify employee will get back to you as soon as possible.

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