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Hello,
since feb 2014 I am paying premium through paypal.
On Friday I realiyed my account was not premium. I checked, thought might be a problem with password, but no, I have only 1 account.
I wrote to support and thez suggested to look into community forums.
In the meantime I am so impatient I signed up for Premium once again (needed my music for the road)
How can I get a solution for :
1) cancelling 1 of the payments
2) get money back for the time I was paying premium and not benefiting?
THANKS!
Solved! Go to Solution.
Hi. The account team need to look into this for you. Please reply to the autoresponse email and you should hear back within 48 hours from one of the team.
Thanks !! I will wait for it
Hi. The account team need to look into this for you. Please reply to the autoresponse email and you should hear back within 48 hours from one of the team.
Thanks !! I will wait for it
Customer Service sorted it out via email.
GREAT SERVICE
Peter
Spotify Community Mentor and Troubleshooter
Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014
If this post was helpful, please add kudos below!
Peter
Spotify Community Mentor and Troubleshooter
Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014
If this post was helpful, please add kudos below!
Peter
Spotify Community Mentor and Troubleshooter
Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014
If this post was helpful, please add kudos below!
Hi all,
I have opened case 1618192 and will have a look at it now.
All done.
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