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Hola, necesito eliminar completamente mi cuenta spotify. He intentado usar el formulario de contacto en varias ocasiones y solo he obtenido respuestas automaticas.
Spotify Case # 02077822: Borrar/cer
Hi there,
Thanks for getting in touch.
Here's what we got from you:
Eliminar/cancelar Spotify
Borrar/cerrar mi cuenta de Spotify
Tengo otra cuenta spotify
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Kind regards,
Spotify Customer Service Team
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Solved! Go to Solution.
Don't worry, it's correct, I don't know why.
But you must reply to the "no-reply" mail.
If you don't receive any response soon (you may wait until tomorrow), post your 8 digit number case here.
Hola y bienvenida a la comunidad!
Si contestas al email automático un empleado de Spotify se pondrá con tu caso y te responderá lo antes posible.
De todas formas voy a ver si aviso a alguien para que suban tu caso.
Hi,
I have the exact same problem and no answer to my messages from Spotify.
May you please indicate where I can request the closing of this account ?
Shouldn't be that hard !
Thanks & regards.
Hi and welcome to the community!
Have you replyed to the automated mail?
If you replied, when?
Thanks for your answer !
Yes I did replied but the email adress I replied to is "no-reply@spotify.com" so I don't feel like my email will be taken into consideration !
I mean isn't it a strange email adress to be in touch with the customers ?
It's strange, when you replied to it?
Today at 4:33pm.
But again I replied to an adress whose name is "noreply".
Don't worry, it's correct, I don't know why.
But you must reply to the "no-reply" mail.
If you don't receive any response soon (you may wait until tomorrow), post your 8 digit number case here.
You were right thank you.
You're welcome!
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