I need delete complety my account

[alexvaras51]

Hola, necesito eliminar completamente mi cuenta spotify. He intentado usar el formulario de contacto en varias ocasiones y solo he obtenido respuestas automaticas. 

Spotify Case # 02077822: Borrar/cerrar mi cuenta de Spotify - Así puedo hacer una nueva cuenta ref:_00DD0pxIW._500D0m153G:ref

Hi there,

Thanks for getting in touch.

Here's what we got from you:
Eliminar/cancelar Spotify
Borrar/cerrar mi cuenta de Spotify


Tengo otra cuenta spotify

If you have a question about Spotify, your first stop should be the Spotify Community http://community.spotify.com/ for support from other users. This is also a great place to read up on any company updates that might affect your service as well as posting your own ideas and feedback.

Then check out our Help pages http://support.spotify.com The FAQs contain solutions to the most common queries and guides on how to use Spotify's features.

You can also now follow or Tweet our Spotify Customer Service Team @Spotifycares for all things Spotify.

We're sure that these solutions will help you with your query. Remember that we'll keep you in the loop on any major service updates via our Twitter:
https://twitter.com/spotifystatus @Spotifystatus

Kind regards,
Spotify Customer Service Team


ref:_00DD0pxIW._500D0m153G:ref

[OviiiOne]

Hola y bienvenida a la comunidad!

Si contestas al email automático un empleado de Spotify se pondrá con tu caso y te responderá lo antes posible.

De todas formas voy a ver si aviso a alguien para que suban tu caso.

[user-removed]

Hi,

I have the exact same problem and no answer to my messages from Spotify.

May you please indicate where I can request the closing of this account ?

Shouldn't be that hard !

Thanks & regards.

[OviiiOne]

Hi and welcome to the community!

Have you replyed to the automated mail?

If you replied, when?

[user-removed]

Thanks for your answer !

Yes I did replied but the email adress I replied to is "no-reply@spotify.com" so I don't feel like my email will be taken into consideration !

I mean isn't it a strange email adress to be in touch with the customers ?

[OviiiOne]

It's strange, when you replied to it?

[user-removed]

Today at 4:33pm.

But again I replied to an adress whose name is "noreply".

[OviiiOne · Accepted solution]

Don't worry, it's correct, I don't know why.

But you must reply to the "no-reply" mail.

If you don't receive any response soon (you may wait until tomorrow), post your 8 digit number case here.

[user-removed]

You were right thank you.

[OviiiOne]

You're welcome!