Lost Account

[Brandon_Sprain]

On three separate accounts, I've encountered the exact same issue. I get randomly logged out, bounced to the login screen, input my email and password in the app screen, and get informed that it's an incorrect email and password. Yet, when I went to spotify.com and logged in using the same email adress and password that the app was rejecting, the webpage accepts in and logs me in. If it's the correct email and password, why is the app rejecting it, and this isn't an isolated issue, because as I said, it's happened to three of my accounts. I use a Chromebook, which means I downloaded the app off of Google Play. Any pointers or suggestions?

[MichaelW]

Hi there,
Welcome at the Spotify Community!

Have you already tried to fix it by reinstalling Spotify. To do that, please follow the steps in the link below:
https://support.spotify.com/us/learn-more/faq/#!/article/reinstallation-of-spotify

[Peter__]

Logging in using your email address authenticates via Facebook. Does using the login with Facebook button work?