20-02-2012 10:02 AM
Solved! Go to Solution.
20-02-2012 10:07 AM
This sounds related to an issue we're aware of for the iPhone. Check out this thread from our older forums for more info: https://getsatisfaction.com/spotify/topics/iphone_
There are some things to try there to help sort things out, such as disabling syncing with the iCloud.
We could also try removing all the devices linked to your account and letting you start over, just note that you will need to resync your playlists again. If that's something you'd like to try just let me know.
21-02-2012 08:46 AM
may be the problem I have is similar to this issue? I have a premuium account and I use Spotify on my PC, Laptop, and Blackberry. I am continuously having to resync my offline lists. I also get messages on the laptop and the PC saying offline mode has been withdrawn from this device. Why is that? What can be done about it?
21-02-2012 02:14 PM
23-02-2012 12:54 AM
23-02-2012 05:47 AM
I'm having the same problem, but would just looove to be able to use spotify instead of the standard iPhone music app... I have offline playlists on my laptop and my phone -- would iCloud make 3 then? or more? Or is it just that they are straight-up incompatible? If I should be fine with laptop+iphone+icloud as three then I'd like an account reset as well, otherwise I suppose I'll just not use offline playlists on my laptop and hope for the best....Kind of inconvenient, but I do love my Spotify! And I trust you guys are debugging this issue as we post :)
23-02-2012 01:45 PM
Hi Katiewwillison and Russelbradford
Could you both take a look in your inbox as I've just sent some emails about resetting your devices.
27-02-2012 12:45 AM
yea, it would be nice to be able to manage the devices connected to the account, kind of like with Netflix. I know I need to have my old Palm (WebOS) phone removed but can't find where to do it