Playlist are gone

[user-removed]

My Playists are gone, I recently dicontinued and Premium and changed my Facebook emal, it still lets me log in, but none of my songs are there? Is this a syncing problem? Please help 😞

[Liam]

Hi @user-removed and welcome to the community 🙂

It sounds like you may have created a duplicate account by accident. Have you tried logging in with your old Facebook email address?

Liam

[user-removed]

Thanks @liam, I have logged in that way but still my playlists are gone...the wierd thing is that it lets me log in with both old and new usernames but playlists still gone. 

[Liam · Accepted solution]

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@user-removed wrote:

@Thanks @Liam, I have logged in that way but still my playlists are gone...the wierd thing is that it lets me log in with both old and new usernames but playlists still gone. 

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Are you logging in with a username or an email address? Do you have a username you can use to login...?

Liam

[user-removed]

what do you know! That worked! Thank you!

[Liam · Accepted solution]

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@user-removed wrote:

what do you know! That worked! Thank you!

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What worked? Logging in with a username?

No worries, glad it's working now anyhow 🙂

I accepted my post as a solution, to allow other users to find the answer if they need to.

Liam