The instructions at the start of this thread don't seem to apply to me, I signed up originally with facebook and subbed to a premium account. On Sat (2 days ago) I was listening and it just logged me out and asked for a login which I provided (facebook) and then it looked as if I was a completely new user as others have expressed. No premium, no playlists, etc.
When I logged in here, on the site, my account showed a "Free subscriber" status with no payment options and I was not able to see any payment receipts (said it was unavailable?).
I guess a duplicate account was made then and I see in my account overview I have a username that is just a string of numbers I guess. But that's for this account, which is apparently the duplicate? I have no idea how to find or login to the original account.
I did submit a contact us form I think Sunday (yesterday), and got a auto-generated email stating they would respond in about 3 days. That's fine and you know, **bleep** happens. I work in web tech myself and know how these things can go. My biggest concern is just being billed for a service I can't use.
Thanks for this thread though, it's been good to know I wasn't the only one. If you have any tips on acquiring the original login for spotify I'd be interested in hearing them. Or is it possible if you blow out this "duplicate" account it will default back to my original account automatically when I login next time?
