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Fan
Victoria
Posts: 1
Registered: ‎25-02-2012

Re: Please read: Missing playlists/Premium disappeared

This happened to me this morning, as well... and I have been using Spotify on my Facebook timeline for two months now, and I have not changed any passwords. I can't get my original account either. I have been paying for Premium since September. this is very frustrating. :(

Fan
u01jgl7
Posts: 1
Registered: ‎25-02-2012

Re: Please read: Missing playlists/Premium disappeared

hiii ! guess the same frustrating thing happened to me too !  I've tried all yr ticks but as I only signed up a week ago I don't have an original username ! Would rly appreciate some help if possible !

 

Cheers

 

Johnny

Fan
nero1978
Posts: 1
Registered: ‎25-02-2012

Re: Please read: Missing playlists/Premium disappeared

What is happening. Just logged onto Spotify and suddently everything was missing and i had FREE account? WTF! 

 

I have linked to facebook several months ago.. 

 

I can log on to my old spotify account and everything is there, but if i try to connect to facebook again it says that i have payd for two accounts and wants me to WAIT (what the **bleep**) until the payment for the original account is expiering (30 days now...) until i can repay for the new account?! 

 

**bleep** FUSTRATED! I want to login to spotify as i have done for several months and have everything i had! Why is this happening now? Server upgrades or what?

 

 

Fan
edam22
Posts: 1
Registered: ‎25-02-2012

Re: Please read: Missing playlists/Premium disappeared

i have a problem were my premium subscription has just disappeared and it comes up as if I have just created a new account

Please help

Concert Regular
normaott
Posts: 3
Registered: ‎25-02-2012

Re: Please read: Missing playlists/Premium disappeared

this just happened to me a few minutes ago...i have tried the supposed remedies its not working.Help pliz.i dont wanna have to go back to my itunes!!

Superfan
tha_pulka_87
Posts: 2
Registered: ‎25-02-2012

Re: Please read: Missing playlists/Premium disappeared

Thats what happened to me to... no subscription and all my playlist wtf?
Fan
mightyarmadillo
Posts: 1
Registered: ‎25-02-2012

Re: Please read: Missing playlists/Premium disappeared

I tried this and it didn't work.  I'm a paying customer or at least I think I am.  I think I have a 48 hour free trial membership but I don't have any of the playlists I've been working on since I switched to the premium service.  From reading some of the other replys, it sounds like I might have actually started a second account.  I can't log back in with my original account.  I'm very frustrated right now!!

Fan
EVCinNYC
Posts: 1
Registered: ‎25-02-2012

Re: Please read: Missing playlists/Premium disappeared

[ Edited ]

You know I think Facebook gives permissions, but expires them at some point - so it creates an issue for something you login with all the time when those permissions expire.  Steps I took to get it back

 

1) logout

2) login with user name  (if you forgot what that was, scan your emails for Spotify - that's where I found mine)

3) I actually forgot the non-Facebook credentialed password, so I requested and reset my password

4) I logged in with my username and the new password

5) all settings (including Playlists, premium, etc. except for Facebook connectivity) were restored

6) to restore Facebook connection I just tried to share a track via Facebook and it took me to the "reconnect" FB

 

As a developer of games on the FB platform, anytime FB changes something creates a bit of a hiccup for developers relying on the service for login - its ulta convenient most of the time, but can be a nightmare for users.  Hope this helps everyone,

 

EVCinNYC

Superfan
tha_pulka_87
Posts: 2
Registered: ‎25-02-2012

Re: Please read: Missing playlists/Premium disappeared

Ty that worked for me :D 

Fan
Calisther
Posts: 1
Registered: ‎25-02-2012

Re: Please read: Missing playlists/Premium disappeared

This just happened to me earlier today. I thought there was something wrong with my card and went ahead and signed up with my credit card again.

 

So ... does this mean I'm going to be charged twice each month from now on? I sincerely hope not.