Help - Accounts and Subscriptions

Showing results for 
Search instead for 
Do you mean 
Reply
Music Lover
Hagaar
Posts: 2
Registered: ‎01-05-2013

Premium not working after trial

[ Edited ]

Hi;
I upgraded my account from free trial to premium, but the app on my iPhone will not play anything online or ofline. It keeps on telling me that my trial has expired and I need an premium acc. Does this mean my devices need to be re-set? If so, please do?

Peter
Posts: 46,749
Kudos: 12,833
Solutions: 3,504
Registered: ‎03-07-2012

Re: Need your offline devices reset? Post here.

Hey! :) 

 

Did you get this sorted or are you still having issues? 

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Announcements
Rock Star Program
Want to be a Rock Star?
Read about our Rock Star Program.

Beta test Spotify for iOS
Hi there.
Would you like a chance to beta test upcoming versions of Spotify for iOS? If the answer is a resounding "yes!" then please click here to read more.

Did you know?

More

Please bear in mind that the Community is not an official Spotify support service. It's a place where we all help each other, whether we work for Spotify or not. So please use your discretion when using the forum.