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Music Fan
qwerty816
Posts: 1
Registered: ‎12-04-2013
Accepted Solution

Remove Facebook from Spotify account.

i want to login using a spotify account and not facebook. i login using facebook and have a premium account. i dont want to lose my starred tracks and my playlists. 

 

is it possible to remove your facebook info and create a spotify account and keep starred tracks and playlists?

Peter
Posts: 42,204
Kudos: 11,635
Solutions: 3,219
Registered: ‎03-07-2012

Re: Remove Facebook from Spotify account.

Hey! Welcome to the community :)

 

If you created your Spotify account using Facebook, there is no way to disconnect that account from Facebook, they are tied forever. If you wish to disconnect from Facebook you will need a new account. 


Since you have a premium subscription which will need transfered, you will need to get in touch with the customer services team directly using the online contact form and they will be able to assist you in moving to a new dedicated Spotify account. 

If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible.

Peter

Peter
Spotify Community Yoda and Bug Whisperer

Spotify Last.FM Twitter spoti.fi/meetpeter


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Music Fan
Fryksten
Posts: 1
Registered: ‎21-04-2013

Re: Remove Facebook from Spotify account.

Hej

I’ve signed in for Spotify. What I didn’t sign up for, is a link to facebook.

Remove this link between Spotify and Facebook. I’m a free man and I will make my choices by myself. I hate when some smart dude make them for me.

Mr. Sean Parker, when my 30days of free testing the Spotify is over and the link is still there you my friend can forget me as one off your customers.

Joachim Fryksten Stockholm Sweden

Peter
Posts: 42,204
Kudos: 11,635
Solutions: 3,219
Registered: ‎03-07-2012

Re: Remove Facebook from Spotify account.


Fryksten wrote:

Hej

I’ve signed in for Spotify. What I didn’t sign up for, is a link to facebook.

Remove this link between Spotify and Facebook. I’m a free man and I will make my choices by myself. I hate when some smart dude make them for me.

Mr. Sean Parker, when my 30days of free testing the Spotify is over and the link is still there you my friend can forget me as one off your customers.

Joachim Fryksten Stockholm Sweden


Hey! Welcome to the community :) 

 

You can register for Spotify without using Facebook. Just hit the "Create a new account using my email address" on the signup page

 

Peter

Peter
Spotify Community Yoda and Bug Whisperer

Spotify Last.FM Twitter spoti.fi/meetpeter


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Music Fan
shagrath
Posts: 1
Registered: ‎19-12-2013

Re: Remove Facebook from Spotify account.

Well if it is that hard for spotify to move your facebook created account to a normal account, the quickest way is to stop the payment.

Create a non facebook account and start the payment again.

 

i believe it is a bad thing it can't be changed.

Music Fan
alekstrust
Posts: 1
Registered: ‎19-12-2013

Re: Remove Facebook from Spotify account.

I want to do that. But my email is already registered. What can I do?

Peter
Posts: 42,204
Kudos: 11,635
Solutions: 3,219
Registered: ‎03-07-2012

Re: Remove Facebook from Spotify account.

If you get in touch with the customer services team directly using the online contact form @alekstrust they can get you set up on a non-Facebook account using that email address. 

If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible.

Peter
Spotify Community Yoda and Bug Whisperer

Spotify Last.FM Twitter spoti.fi/meetpeter


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Music Fan
jdgalaway
Posts: 1
Registered: ‎27-02-2014

Re: Remove Facebook from Spotify account.

I have hundreds of songs saved in my Spotify playlists.  I don't want to lose all of those by creating a new account.

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Sam
Posts: 4,985
Registered: ‎19-01-2012
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Re: Remove Facebook from Spotify account.

@jdgalaway Don't worry about that, we can move all your music over to a new account. If you could contact the team here, we'll be able to get it done.

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Music Fan
Sharpie
Posts: 1
Registered: ‎03-03-2014

Re: Remove Facebook from Spotify account.

So i created a new account and accidentally connected it to my facebook.  This facebook was connected to my old account which had all my playlists. However, this new account doesnt have my old playlists. When i log in using my facebook, it connects to my new account and I dont have any of my music anymore.  

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