[Samsung Smart TV] Spotify doesn't work on my TV

[Karin_B]

I really want to use Spotify on my Samsung TV but am having no luck. When I log in trying to use my Facebook account (which I use on my iPhone and laptop without issues) I'm told I'm using the wrong password. This makes no sense as I use the same password on all these devices. I tried changing my Facebook password and same thing - works on iPhone and PC but can't log in on TV. So I try to work around this by starting a brand-new account without Facebook and I still get error messages on my TV saying I'm using the wrong password even though I'm using the same password on all devices. What is going on? I really want to use Spotify on my TV, and upgrade to Premium, but don't want to pay for something that's not working. Can anyone help me?

[LaraChaves]

Hi Karin_B,

I found this article on support and there said that Spotify Premium subscribers can use the Spotify app on Samsung Smart TVs.

Here it is..

https://support.spotify.com/uk/problems/#!/article/Samsung/

Hope it helps.

[hopefoot]

I'm having the exact same problem and the answer shown above is not a real answer. I'm trying to login through the app on the Samsung TV using my facebook creditianls because that's all I have and spotify won't let me change that and nothing. I have a Spotify Premium account.

Grrrrrrr.

[hopefoot]

Anyone? Anywhere?

[Leabkr]

Same problem!

[Larnaah]

I have spotify on my smart tv and it doesn't let me log in at all, just shows the plain logo, won't let me do anything. Please help!! P.s I am a premium user

[fgauti]

Same problem here

[mavi1]

Same here! Was this ever resolved? I don't have a Facebook account with spotify but I have a premium account associated with my email. I log in with my normal password and it tells me I need a premium account...even though I do.

[greeenchristine]

I had the same issue; Spotify on my Smart TV kept saying that I needed a premium account to log in. I kept trying to log in with my e-mail but it kept prompting me to upgrade my account. So, I tried using my username instead and it worked. Hopefully it will work for you all as well. 🙂

[11131437062]

I have same problem. Anyone got any ideas for a fix?

[billitkid]

Still looking for a solution to get Spotify access on my 2015 Samsung smart tv.  Any solutions yet?  Has Spotify released a compatable app yet?

[dryce]

Same here, just bought a Samsung Smart TV and I'm surprised and disappointed that Spotify is not there.

[jecc9mm]

If you have already upgraded to Premium on your computer, it should be working on your smart tv as well. I had to reach out to them today because mine still hadnt linked over weeks. They said instead of using my full email ( @gmail.com) I just had to use just the first part of my email, which is my username. And my password is still the same Ive always had. When I did this on my smart tv, it logged me in with the premium update and was corrected.