Spotify 30 Day Free Trial

[user-removed]

Hi Guys,

I just started a spotify 7 day trial, and i am trying to upgrade t premium with 30 days free (as per the email you guys send me).

I get to the point where i press continue to enter payment details and i get "oops something went wrong".

tried 2 different laptops, chrome and internet explorer, as well as a incognito session on chrome.

i have also tried using visa/credit and paypal options - no dice.

any ideas as to why this is happening?

Cheers

[kbrooksc]

Not sure...that's really odd.  I recommend reaching out directly to Spotify Support. They can be reached through their Twitter Page @SpotifyCares or through the online contact form.

Make sure to check your inbox and junk folder for an email from Spotify. Once you get it, make sure to reply back right away, even if it says it's from a "no-reply" email. This will assign your case to a Spotify rep and you should hear back within 24 hours.

Cheers!