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Spotify Gift Card error

Spotify Gift Card error

I try to redeem my 10 euro spotify gift card, but i constantly get this error;

 

 "Oeps! Er is iets fout gegaan. Probeer het later opnieuw of ga naar onze Help afdeling." which means; "Oops! Something went wrong. Try again later or go to our Help desk."

 

I was reading a post of earlier today, but I don't know how to interact with people on forums, as I never use them. There was something about sending you're code in a private message, but I dont know how.. 😞

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3 Replies

A 1-month code was successfully redeemed on your Spotify account today. You have Premium up tp December 5th.

 

Does that sound right ?

Pls help me i want a premium account but i get the same message when i try to add creditcard!


@Grazell wrote:
Pls help me i want a premium account but i get the same message when i try to add creditcard!

Does going directly to the following link to enter your card details help?:

https://www.spotify.com/account/subscription/change-payment/

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

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