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Music Lover
stephenbarr88
Posts: 2
Registered: ‎17-03-2013
Accepted Solution

Spotify account won't connect to Facebook

hey all, was wondering if any one can help? Ive been connected to Facebook and Spotify for ages now, and only today they decided to part ways haha, I can't for the life of me connect the two up...ive tried using my iPhone and desktop still to no avail:( things i've tried so far is, updating my passwords and emails on everything, re-installed spotify on both devices and in facebook removed the app feature...again...nothing:( please help cheers

Peter
Posts: 46,606
Kudos: 12,802
Solutions: 3,495
Registered: ‎03-07-2012

Re: Spotify account won't connect to Facebook

Hey! Welcome to the community :) 

 

You should be able to fix this easily!

In the desktop application, go to Edit > Preferences > Social Network > Connect to Facebook and then log in using your Facebook details. If it says "Disconnect from Facebook" then your account is already connected to Facebook. 

 

If you can't see that option, it means you are logged into a Spotify account created using Facebook meaning that it will always be connected to Facebook ;) 

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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Music Lover
stephenbarr88
Posts: 2
Registered: ‎17-03-2013

Re: Spotify account won't connect to Facebook

hey ive tried a of this and none of it works:( I can now log in using both my facebook account details and also original spotify credentials. If i log in using my facebook account details none of my music exsists etc..if i log in using my original spotify details then its all as normal just now unable to connect to facebook, on both my ios device and desktop app, i havnt changed anything prior to the ios device logging out and me relogging in using facebook..again to find that i now have two accounts:S any other suggestions?

Music Lover
onurb1
Posts: 2
Registered: ‎30-07-2012

Re: Spotify account won't connect to Facebook

Doesn't work att all :( Tanks anyway!

 

Peter
Posts: 46,606
Kudos: 12,802
Solutions: 3,495
Registered: ‎03-07-2012

Re: Spotify account won't connect to Facebook


onurb1 wrote:

Doesn't work att all :( Tanks anyway!

 


Hey :) 

 

What issue are you having exactly? 

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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AWG
Concert VIP
AWG
Posts: 6
Registered: ‎13-08-2013

Re: Spotify account won't connect to Facebook

Not OP but I'm having the same problem. I use the "Connect to Facebook" section and put my Facebook login and password but when I clock on "Log In" the popup just closes and nothing happens. If I click on  "Connect to Facebook" it asks me again for my credentials and so on.

Peter
Posts: 46,606
Kudos: 12,802
Solutions: 3,495
Registered: ‎03-07-2012

Re: Spotify account won't connect to Facebook

It appears there are currently some ongoing issues with Facebook accounts and Spotify, the team are working on it!

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

AWG
Concert VIP
AWG
Posts: 6
Registered: ‎13-08-2013

Re: Spotify account won't connect to Facebook

Thanks for the insight!

Gig Goer
tentacoollabs
Posts: 3
Registered: ‎01-07-2013

Re: Spotify account won't connect to Facebook

Having same problem, its now 2014 any update?

Peter
Posts: 46,606
Kudos: 12,802
Solutions: 3,495
Registered: ‎03-07-2012

Re: Spotify account won't connect to Facebook


tentacoollabs wrote:

Having same problem, its now 2014 any update?


This was fixed a while back, what issue are you having exactly? 

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

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