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Spotify isn't working on my Iphone, it opens and then automatically closes

Spotify isn't working on my Iphone, it opens and then automatically closes

Avatar of mareenz
Casual Listener
2014-09-17 08:10 AM

Hi,  I am having problems with Spotify on my Iphone.   When i open the App it opens and closes within a few seconds.    This problems has only started today.   I can't listen to any of my music as it won't stay open.   Can you help?

 

Kind regards,

Maree

3 people had this problem.
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Avatar of Jordi
Community Legend
2014-09-17 09:56 AM

Hi there welcome to the community 🙂

Have you tried doing a full reinstallation?

 

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Avatar of mareenz
Casual Listener
2014-09-17 11:29 AM

Thanks Jordi,  if i delete Spotify from my iphone and then reinstall will it delete all my songs and albums?

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Avatar of Peter__
Community Legend
2014-09-19 12:49 PM
No they will remain on your account, only offline content will need to be redownloaded.

Peter
Spotify Community Mentor and Troubleshooter

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Avatar of PaPaPing
Newbie
2016-09-02 03:40 AM
I did a full re installation 3 times but it is still broken.
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