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Music Lover
MoMcArtney
Posts: 2
Registered: ‎31-05-2012
Accepted Solution

Spotify won't let me log in

It's nothing to do with firewall, simply when the little box comes up and tells me to log in I enter my facebook username and facebook password and it says they are incorrect. I have tried numerous other combinations of what it could be. I then follow the link to reset my password on the website and when I enter my email address into the box it says that I have signed up using facebook so to change my password do it through facebook. But I don't need to change my facebook password as it's exactly the same one as I'm using to log into spotify. It's a death circle! I don't know what it won't let me log in!

Spotify
Calvin
Posts: 614
Registered: ‎09-02-2012

Re: Spotify won't let me log in

Hi,

 

Have you tried opening Spotify via Facebook?  This logs you in and then tends to let you in via the main route after that.

 

Go to www.facebook.com/music and select a spotify track from in there.  Spotify should then open and play that track.

THERE IS NO JUSTICE - THERE'S JUST ME.
- Death, Terry Pratchett.


Music Lover
MoMcArtney
Posts: 2
Registered: ‎31-05-2012

Re: Spotify won't let me log in

this seems to have worked! Thank you so much :smileyhappy:

Music Lover
jwelling
Posts: 2
Registered: ‎30-01-2013

Re: Spotify won't let me log in

I have this same exact issue and using Spotify though Facebook does the same thing! Still won't let me get on. I have a Samsung Galaxy s3 and i have never had any issues before today! Help please

Music Fan
RadTurtle
Posts: 1
Registered: ‎21-04-2013

Re: Spotify won't let me log in

Thanks saved me there link through facebook worked

https://www.facebook.com/music

Music Fan
ofthegirl
Posts: 1
Registered: ‎21-04-2013

Re: Spotify won't let me log in

I'm having the same issue, can't login in normally, but can through facebook. However when i login via facebook I'm no longer on premium.  Any ideas?  Thanks

Peter
Posts: 45,284
Kudos: 12,390
Solutions: 3,401
Registered: ‎03-07-2012
I'm a Community Rock Star

Re: Spotify won't let me log in


ofthegirl wrote:

I'm having the same issue, can't login in normally, but can through facebook. However when i login via facebook I'm no longer on premium.  Any ideas?  Thanks


Hey! Welcome to the community :) 

 

Are you logging in using your Spotify username (not email address) and your password? 

 

Peter

Peter
Spotify Community Yoda and Bug Whisperer

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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Gig Goer
Mr_Guy
Posts: 3
Registered: ‎16-07-2013

Re: Spotify won't let me log in

It takes me to spotify and then says "Action not available in offline mode." I have premuim, and I log in correctly, but it says at the top when I log in "Password incorrect,please log out and log in correctly. I don't want to pay $10 a month for a service I can't use.

Moderator
Adam
Posts: 2,250
Registered: ‎07-12-2012

Re: Spotify won't let me log in


Mr_Guy wrote:

It takes me to spotify and then says "Action not available in offline mode." I have premuim, and I log in correctly, but it says at the top when I log in "Password incorrect,please log out and log in correctly. I don't want to pay $10 a month for a service I can't use.


Are you logging into play.spotify.com, the desktop version of Spotify or one of our mobile apps? Have you already tried a clean reinstallation?

--------------------------------------------------------------

For common support questions, see support.spotify.com.
To judge my musical taste, check out my last.fm.
Music Fan
elisejohansen
Posts: 1
Registered: ‎01-09-2013

Re: Spotify won't let me log in

I'm having the same problem. I want to be able to log in manually because at my school Facebook is blocked. At home, I even changed my facebook password and tried but it still doesn't work. I used the username on my profile which is 10 various numbers. It just doesn't work, it says it's incorrect. I don't know what else to do. I am using a desktop both at home and at school. Any help?

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