Help - Accounts and Subscriptions

[Marcos_Luna]

Hello there,

It has been 2 or 3 days since almost ALL my Starred list has been erased.

I had around 200/300 starred songs, and suddenly I can't see them anymore.

I haven't changed my Facebook profile, email, or anything like that. My user in Spotify has always been the same, and no one else uses it but me.

Can you please help me?

Thanks,

Marcos

[Sam]

Marcos_Luna - Are these the songs you're after? marcos_luna

[Marcos_Luna]

Yes they are, thank you very much.

I have seen that this type of thing happens a lot with many users, can you let me know why???

Anyway, thank you so much for your help!!!

[Sam]

You're welcome! It's happened to a few, yes. We're looking into why. Hopefully it'll be sorted before too long.

[Marcos_Luna]

Thank you Sam!

[chicoresch]

Hi:

Same problem here.  Playlists gone.  Any idea why anyone?

Thanks

chico

[Sam]

Chicoresch - Think I've found them for you. Just copy and paste each line below into your Spotify 'search' bar. They should pop up.

spotify:user:1212776032:playlist:50NJ23Iwl9A7cH1RBPbEC0
spotify:user:121934137:playlist:6HLGK93jiAx0PdiCWYTpIF
spotify:user:1212776032:playlist:3s7VDb2jfU4QBCl0P8AILe
spotify:user:1212776032:playlist:3mzNVqHldJB3SNtGKhbUJs
spotify:user:1212776032:playlist:6Uo5avmxpB1a8KRLczUAfs
spotify:user:1212776032:playlist:4x4TLKFViPOCQAOaBPXn2N

Once you have them back, please say so and I'll delete them from here.