Help - Accounts and Subscriptions

[Richard]

Hey Zelect, welcome to the Community.

Your account should have about 40 starred tracks on it at present. Is that not the full lot? Or are some just not showing up at all?

[AriCoiske]

I tried logging out then back in again but still no playlist. Whats the next step? I appreciate the help btw.

[Richard]

AriCoiske, how about now? Any better?

[AriCoiske]

Yupp its all there now.  Thank you for the help.

[curlysiany]

Hi, a lot of music has also disappeared out of my starred playlist.

Can it be recovered? And is there a way to avoid this happening in the future as there was hundreds of songs in there??

Thanks

[Richard]

Hey curlysiany, I'm not seeing any big removals from your account recently. Do you know what's gone missing, or when?

[martijnvdm]

Think I have the same problem as all the poeple above. Thing is I have a new computer and since that time my starred list is gone. But the old one's still some on my mobile phone. Should I now search them all again and star them again?

[Richard]

Hey martijnvdm, welcome to the Community.

I can see 17 songs in your starred list, is that right? I could link them to you here if you'd like.

[gregermand]

Hi, i have almost the same problem, but only the starred tracks dont appear on my iPhone. They are still present on the starred list on the pc. On the iPhone it states that there is 256 tracks starred, but only shows like 10.

Thanks

gregermand

[Richard]

Hey gregermand, that's a strange one. Nothing appears to be missing from your starred list, and the songs aren't local files as I suspected they might be.

Perhaps try reinstalling the app? We released a new version - 0.4.24 - a few days ago. Maybe that will help.