Help - Accounts and Subscriptions

[ikatx]

Hi,

I just realized that my starred playlist is incomplete. For some reason it saved songs that I added from 12 days ago but all the ones that I've been staring since I got Spotify are gone. I think they're about 70 songs or so. Is there anything that can be done?? Any help at all would be awesome!

Thanks!

[Richard]

Hey,

I've had a look at your account - ikatx - but I can only find 19 tracks saved in the playlist history, which probably isn't quite all the ones you have lost.

I'm not sure there's much I'll be able to do to restore them for you I'm afraid. There might be some kind of bug at the moment bug I haven't confirmed this yet. Sorry for the inconvenience.

Let me know if there's anything else I can do for you.

[ikatx]

oh no! Is it because I've been logging in through different computers? Before I only listened to spotify on my computer but then I started listening to it at work and then a friend's place recently. I think the song that's starred first is probably the first day I opened it on a different computer.

[Richard · Accepted solution]

Good news! Looks like I've been able to recover the tracks after all: -snip-

Let me know when you've re-starred them and I'll take the link down.

[edit: took out starred tracks link]

[joannacoon]

Hi, I am also missing my starred list! Please help! :(

[ikatx]

thank you so much!!!!

[Richard]

ikatx - happy to help!

joannacoon - I see you've started a new thread on this subject, I'll pick this up there.

[osw09]

Hi, mine have also gone today!?

There are only four songs left on my starred playlist (the four most recently starred)

My starred playlist was pretty big and it would be such a shame to lose all the songs.

I would be really grateful if you could help

Thanks

Oli

[Richard]

osw09 - here's what I've managed to recover: -snip-

Let me know if there's anything missing.

[edit: took out playlist link]

[jabok]

problem solved -