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Hi
I'm trying to buy a gift card via https://www.spotify.com/ch-de/get-spotify/e-card/ (Switzerland)
Unfortunately, after filling out the form and proceeding to the 2nd step, I just get this error message displayed: «Oops! Something went wrong, please try again or check out our help area»
I tried to order in Chrome and Firefox under both Windows and Ubuntu/Linux with no luck so far.
Can someone help me out here?
Peter
Spotify Community Mentor and Troubleshooter
Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014
If this post was helpful, please add kudos below!
I am also getting this issue in the US. I am a premium subscriber trying to buy a gift card for my sister. This is pretty frustrating. Any luck on a solution?
@mattyven - Are you still having issues?
Peter
Spotify Community Mentor and Troubleshooter
Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014
If this post was helpful, please add kudos below!
I'm also having problems. Whenever I try I get "Error in request"
Peter
Spotify Community Mentor and Troubleshooter
Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014
If this post was helpful, please add kudos below!
Retried with Internet Explorer (it was Chrome before). Now I get "502 Bad Gateway"
Hey @bering -- just to check, are you getting the error as soon as you load https://www.spotify.com/dk/get-spotify/e-card/ or after clicking Continue on that page after filling out all of your details?
Hello,
I have the same issue, getting same error while trying to buy a gift card.
I am based in Singapore, and using Firefox 29
Peter
Spotify Community Mentor and Troubleshooter
Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014
If this post was helpful, please add kudos below!
I just bought 3 gift, and on 4th one o got this problem:
Peter
Spotify Community Mentor and Troubleshooter
Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014
If this post was helpful, please add kudos below!
I changed account, buy 2 more and after that they are not accepting my cc 🙂
Why?
Peter
Spotify Community Mentor and Troubleshooter
Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014
If this post was helpful, please add kudos below!
I am getting the same message . I am a premium member and using Chrome browser.
Any solutions - ???
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…