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Music Fan
jcg504
Posts: 1
Registered: ‎14-08-2013

Vodafone Spotify premium offer - Transferring onto existing premium account

Hi,

 

I'm a long term Spotify Premium subscriber, yet I've just upgraded to one of Vodafone's new Red packages which gives me a free Spotify premium subscription for the length of the contract (24 months). They've informed me that this only applies to new accounts, however I was wondering if it was possible to apply the offer to my existing account? 

 

Alternatively I will cancel my current subscription and create a new account? Although I'd rather not.

 

Cheers,

J

Liam
Posts: 4,330
Topics: 135
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Registered: ‎10-04-2012

Re: Vodafone Spotify premium offer - Transferring onto existing premium account

They should be able to upgrade your account if it is a free account (I think that's how the systems work).

 

However, they may not. Disable your subscription, and then ask them to try and upgrade your account. The worst that could happen is that it doesn't work :)

 

Liam

 

P.S

 

Is that the 4G ready one?

Music Fan
brybee19
Posts: 1
Registered: ‎20-08-2013

Re: Vodafone Spotify premium offer - Transferring onto existing premium account

Hi

 

I have the same issue- did you manage to sort something out?

 

Cheers 

B

Moderator
Moderator
Sam
Posts: 4,984
Registered: ‎19-01-2012

Re: Vodafone Spotify premium offer - Transferring onto existing premium account

Hi guys,

 

You should be able to add this Premium onto an existing Spotify account. However, your Spotify account will need to be a free account before you can do so.

 

If you need to cancel your current subscription, just head here. Once you start hearing ads again, you'll be able to add that Vodafone deal to your account.

 

If you'd like any help, just contact our accounts team. They'll be able to walk you through everything.

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Music Fan
michelabbink
Posts: 1
Registered: ‎30-11-2013

Re: Vodafone Spotify premium offer - Transferring onto existing premium account

I have the same issue. Just cancelled my premium account, will I now be able to sign up via Vodafone with the same account details and recover my playlists?
Spotify
Calvin
Posts: 503
Registered: ‎09-02-2012

Re: Vodafone Spotify premium offer - Transferring onto existing premium account

[ Edited ]

michelabbink wrote:
I have the same issue. Just cancelled my premium account, will I now be able to sign up via Vodafone with the same account details and recover my playlists?

You will be able to add the Vodafone deal to your account on the 10th when your current Premium expires.  Your playlists will still be intact.

 

 

 

 

THERE IS NO JUSTICE - THERE'S JUST ME.
- Death, Terry Pratchett.


Music Fan
Jezf1000
Posts: 1
Registered: ‎12-06-2014

Re: Vodafone Spotify premium offer - Transferring onto existing premium account

Hi there,

I have the same issue but was told by Vodafone it was an easy transition - it isn't!

As per Vodafone's instructions, I have cancelled my Spotify Premium subscription but it won't let me then register as a Vodafone client as it says I already have a Spotify Premium account!!

Do I now need to wait until my paid month finishes before I can opt for the Vodafone Spotify Premium package?

Thanks

Jez
Joe
Posts: 14,179
Registered: ‎06-04-2013

Re: Vodafone Spotify premium offer - Transferring onto existing premium account

Yes, once your existing Premium expires you can add the Vodaphone deal.

Joe
I don't work for Spotify, I'm just here for the beer music

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Peter
Posts: 40,743
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Registered: ‎03-07-2012

Re: Vodafone Spotify premium offer - Transferring onto existing premium account

For anyone else looking for information about activating the Vodafone deal, all is outlined in this help page:
https://support.spotify.com/uk/learn-more/faq/#!/article/Vodafone-deal

Peter
Spotify Community Yoda and Bug Whisperer

Spotify Last.FM Twitter spoti.fi/meetpeter


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Music Fan
m1chl
Posts: 1
Registered: 3 weeks ago

Re: Vodafone Spotify premium offer - Transferring onto existing premium account

This help link is NOT useful, it has incorrect information ie. there is not a option for  ''am accepting a Premium offer from a Spotify partner''

 

The KEY piece of information for exisiting users is ''will this cancellation and resubscription mean that I lose all my playlists etc?''. This is not clarifyed. 

 

 

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