Why am I being charged

[Trinity1979]

I have been charged twice to my Paypal account in the past two months. My daughter signed up for the free trial in December of 2012, and have never been charged until now. I DO NOT authorize these charges, and do not have her log in information to check the subscription. How do I get this to stop?

[kbrooksc]

Hello there,

I would recommend sending a message through the contact page here: https://www.spotify.com/us/about-us/contact/contact-spotify-account/.

Hope that helps!

[rustygass]

All you have to get a hold of paypal,they will stop it !!

[Peter__]

@Trinity1979 - The 30 day free trial is the start of a rolling monthly subscription with the first month free, which is clearly outlined multiple times when you are signing up, so you will get charged if you don't cancel before the trial ends.

If you get in touch with the link above, the team will be able to lend a hand.