Hi!
in my opinion you can forget to get "Help" or "Support" from Spotify.
I wrote around 10 emails to support in the last 4 weeks and up to now I did not get any answer.
They now why they don't publish a phone number.
In other communities a read from a lot of similar cases, where no help came from spotify, so the users finally deleted their account.
I will now give them a last chance by writing to a german IT magazine where I tell them about my experience with the - in my opinion - non-existing Spotify support.
They have a good product, they are too far away from the customer.
Wish you good luck.
Michael
