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Wong language on notification emails from Spotify

Wong language on notification emails from Spotify

I started getting my notification emails from Spotify in Dutch and not English.  I'm not sure why as I'm in the United States and they had been fine up until that point. 

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@mrwebguy - Spotify gathers your location from two places normally so it is worth checking out both:
- The country set on your online profile:
https://www.spotify.com/account/profile/
- The country your current IP address locates to:
http://www.maxmind.com/en/locate_my_ip

 

If they both come back correct, I would suggest that you get in touch with Spotify support directly and they can look into this in a little more detail for you. There are several ways to get in touch!

If you have Twitter, following and dropping a Tweet to @SpotifyCares (English), @SpotifyAyuda (Spanish) or @SpotifyAjuda (Portuguese) is often the fastest way to get a reply and they can deal with the majority of issues excluding payment/billing issues.

Alternatively, you can email them (in any language) using the online contact form. There is also a special contact form if you can't remember your login details or the email address on your account is incorrect. The contact form support team should be able to handle absolutely any issue you are having!

When getting in touch via the contact forms, if you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the support agents will get back to you as soon as possible.

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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Will do, thanks.  The geo- location definitely shows the right city/state/country and my profile is correct as well.

 

I will reach out to support.

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