Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
I want to start the Spotify Family Plan on my account, but I'm currently paying for premium through a giftcard. I canceled the Premium subscription I set up to renew after the giftcard ran out so I could change to a Family Plan but I need to know: wi...
PlanPremiumCountryNorwayDeviceIphone 10sOperating SystemWindows My Question or IssueI have an account attatched to the mail I used to register Facebook 14 years ago. I'm trying to change it to my present email, but you tell me it's already in use. (I...
PlanFree/PremiumCountryAlbaniaDeviceSamsung Galaxy A52sOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI accidentally linked my old account to my student verification. Is there a way to remove that and add it to my recent ...
Hi.. so I've changed my account to the duo.. so my husband has excepted to join, but then does he open up the Spotify in my email & password?
Hey, I have a reason to believe that this artist (spotify:artist:5uHdXtqI5H3T17ovMtkqWs) has inflated their streaming numbers by using illicit services of a third party. I did a short investigation with tools that are widely available to anyone - Spo...
I just signed up for a 3 month free trial of premium. If I go ahead and cancel now then will my account still be premium for next 3 months or revert back to free right away or should I need to cancel just before the end of the 3 months? Please advise...
PlanPremiumCountryUnited Kingdom/Poland My Question or IssueHi there. I recently moved back to Poland and I want to join my household's family plan. When trying to join the plan through the invitation link, I receive an error stating my account's reg...
PlanPremiumCountryUnited StatesDevice Operating SystemAndroid, Chrome, Windows 10 My Question or IssueOver the last few months I've been getting more and more ads on my ad-free account. I've been mostly ignoring them but now they've gotten so intrusi...
I have recently noticed a new app in my 'Authorised Apps' section, with a name along the lines of 'Spotify Web Player', 'Mobile Web Player' or 'Web Player' (I cannot quite remember as I revoked immediately), I have not authorised a third-party app re...
I see the link for it I see numbers on it as if you want me to look at it but I click on it I click on it and nothing happens where is it how do I get to my profile what's up guys hello I just made a post and I can't even find it I wanted to reply to...
PlanPremiumCountryKazakhstan Device(Samsung Galaxy S8)Operating System(Android 9, Windows 10,etc.) My IssueSince I installed app and bought premium subscription podcasts are not available in my android app and windows app. I tried to reinstall both, ...
PlanPremiumCountryUSDeviceMultiple Samsung phone, PC< Comcast Spotify app in cable box My Question or IssueCurious what adds songs/artists to Daily mixes. I bookmarked maybe 25+ albums in my library and used the option to like all songs on each witho...
Is it possible for someone living outside Russia to access their account created in Russia? Or alternatively migrate playlists to a new account?
I have been logged out of my Spotify account a few weeks ago without my doing and have not been able to access it ever since.Long story short, I finally figured out the correct username but when I try to reset the password it displays this message: “...
SOy estudiante y realice un periodo de prueba por tres meses. Se actualizada hoy y a mi asombro esta mañana cuando queria cancelarlo ya se había cobrado. No quiero la renovación y quiero la devolución de los 9,99. Además soy estudiante y antes de la ...
PlanPremium / I canceled it to change country but it won't help CountryGeorgia / Russia My Question or Issue Hello.Me and my wife both using Spotify Premium Duo. And we moved from Russia to Georgia 3 months ago. As I see after the war started there i...
PlanPremiumCountryCzech RepublicDeviceiPhone 12 Pro Operating SystemiOS 15.4 My Question or IssueI am unable to see lyrics at any song on my phone. However I don’t have the same issue on my MacBook where I can every lyric to almost every song. I even...
PlanPremiumCountrySpainDeviceAllOperating SystemAllMy Question or IssueDiscover Weekly was a great service at first. I've found some really good music through it that I probably wouldn't otherwise. Then, a few months ago, I started getting the same t...
A song was uploaded that I appear on and they created a new artist profile with my name. How can I merge that profile with my main one or merge that song into my real account?
PlanFree/PremiumCountryDenmark Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I apologize if this is posted in the wrong area. So this is a weird one. Today on my ...