Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
hi, I have a premium membership and when trying to play just the JRE podcast in my car it doesn’t work. Music and all other podcasts are fine. Is anyone else having this issue?None of the below information is required. However, the more you provide t...
Recently, I made a tiktok about my spotify account, and it blew up. I gained a lot of new followers because of this, and a ton of new followers on my playlists. However, I woke up this morning to see that all my playlists went back to 0 followers, or...
PlanPremiumCountryCroatia Device(iPhone 7, Nvidia Shield TVOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hello, how can i change connecting with facebook into connecting with e-mail?
PlanFreeCountryTurkeyDevicePCOperating SystemWindows 10 My Question or IssueI've most likely been hacked in 2018. Whenever I try to create an account with my email : **bleep**It tells me my account already exists, however if I try to reset my passwor...
I created an account a few months ago as i lost my pervious one. Somehow, i dont have an email attached to the account. I have gone into 'edit profile' but it will not allow me to type into the boxes.....?PlanPremiumCountryAustraliaDeviceiPhone 6s
Can you merge my likes songs from my previous subscriptions? I think there must be 2 accounts in my subscriptions. Please cancel 1 account and bring forward all the likes songs that I have been collected to my current account from Hotmail to Gmail. T...
Eu fazia parte do Spotify Premium e depois entrei na conta da família paga pelo meu irmão no dia 23/11/2020. No dia 23/12/2020 continuou a ser cobrada a taxa de R$16,90. O que fazer para resolver essa questão?
PlanPremiumCountryAustralia DeviceDesktopOperating SystemWindows 10 My Question or IssueNot sure if this is a problem happening lately or whatever, but I don't think my Facebook Friends list is syncing with who I'm following/who follows me on Spotify...
Hi, so for the past two weeks or so I've been trying to login into my Spotify account with no luck, I've been the CORRET email/username and password and but it's prompting me that my credentials are wrong but I'm pretty sure they are not, I've even u...
My Question or IssueMy Friends son very recently passed away and she wishes to play music from his Spotify account at the funeral. Unfortunately she doesn't know his Spotify password or his email or facebook details. How can she access his account? H...
Plan - FreeCountry - Germany Device - IPhone XS Max, Macbook Operating System - IOS 14.3, MacOS My Question or Issue - Hii! I've had spotify for about two weeks now, and I absolutely love the service but I have no need for a premium account. Anyways,...
Im trying to like my playstation account to spotify, but it says im linked to another account. This other account has since been deleted and i am not able to get back on it to unlink it. What are my options on what to do to get it linked to my new ac...
PlanFamily PremiumCountrySwedenDeviceSamsung Xperia Premium and PCOperating SystemAndroid and W10 During the last 2 weeks I've received notifications regarding login into my account in 3 different countries and I've had to log out of all devices and ...
PlanPremiumCountryTurkeyDevicePC, and PS4???Operating SystemWindows 10 & Linux both affected My Question or IssueI am seeing a PS4 in my connected devices list in the Spotify app. I do not own nor have I ever connected to a PS4 before. However, I am ...
Hello, so I own a premium account for some time now, and since almost the beginning I noticed that there were a lot of devices I do not own linked to my account (mostly playstation 4 and other devices).Needless to say that I do not own any of those d...
PlanPremiumCountryUSA DeviceSamsung Note 8Operating SystemAndroid My Question or IssueThis is my 4th time writing this, because you people have made it so difficult to write a complaint.. I'll stick to the points. My Spotify app was logged out of my ...
When I try logging into my account after reinstalling Spotify it says abroad is only available 14 days or something and I've never been out of the country and when I go on any computer to check which country it has, it's the correct one which is US w...
i can't see the lyrics of songs even though this is a feature that has been out for a while, my friends and family are able to see it but it doesn't show up for me
PlanPremiumCountryBrasilDeviceIphone 7/ NotebookMy Question or IssueMinhas músicas estão mudando sozinhas e apareceram algumas playlists tocadas recentemente que eu nunca acessei, porém não aparece outro dispositivo conectado na conta fora meu própri...
Please give the users the option to customize how their name appears to friends, something like "display nickname".I have a premium account from long time, created from facebook access. But now that I've deleted my facebook account (since I do not wa...