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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • _carlosoliva_
  • Newbie
  • 396503 Views
  • 944 replies
  • 107 likes
  • Account
  • 396503 Views
  • 944 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1170543 Views
  • 119 replies
  • 112 likes
  • Account
  • 1170543 Views
  • 119 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 98848 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 98848 Views
  • 68 replies
  • 10 likes

Solved!!Superuser Contribution How can i change the location on which Spotify bases the recommended Concerts?

I have a premium account and I noticed in the last email with recommended concerts for me, that they were all based on a city I lived in from 2018 to 2020. I would like to change this to my current location but the help pages like https://support.spo...

  • Newbie
  • I have a premium account and I noticed in the last email with recommended concerts for me, that they were all based on a city I lived in from 2018 to 2020. I would like to change this to my current l...
  • Join1
  • Newbie
  • 12678 Views
  • 10 replies
  • 4 likes
  • Account
    Other
    Subscription
  • 12678 Views
  • 10 replies
  • 4 likes

What type of account should kids use who are older than 12

I want to add my daughter who is 13 years old as a user for Premium Family. Since Spotify Kids is intended for Kids of 12 years and under, what type of account should my daught register for since she is being refused a Standard account because she is...

  • Visitor
  • I want to add my daughter who is 13 years old as a user for Premium Family. Since Spotify Kids is intended for Kids of 12 years and under, what type of account should my daught register for since she...
  • Luan
  • Spotify Star
  • 66 Views
  • 1 replies
  • 0 likes
  • 66 Views
  • 1 replies
  • 0 likes

Como puedo escuchar música al mismo tiempo que otra persona de mi plan fam?

Tengo el plan familiar, pero cuando quiero escuchar musica al mismo tiempo que la otra persona no es posible, uno de los dos tiene que dejar de escuchar musica para que el otro pueda escuchar

  • Visitor
  • Tengo el plan familiar, pero cuando quiero escuchar musica al mismo tiempo que la otra persona no es posible, uno de los dos tiene que dejar de escuchar musica para que el otro pueda escuchar
  • Luan
  • Spotify Star
  • 128 Views
  • 1 replies
  • 0 likes
  • 128 Views
  • 1 replies
  • 0 likes

Superuser Contribution I am trying to update my email with username.

I am trying to update my email with username. But unfortunately I changed my email and recreated the account and encountered a problem. and now I can't log in to my account with my email. Please help me with this problem. My email:

  • Casual Listener
  • I am trying to update my email with username. But unfortunately I changed my email and recreated the account and encountered a problem. and now I can't log in to my account with my email. Please help...
  • docaohieu2808
  • Casual Listener
  • 83 Views
  • 2 replies
  • 0 likes
  • Account
    Login
  • 83 Views
  • 2 replies
  • 0 likes

Superuser Contribution I'm not receiving a password reset mail

I have issues with my other account. I have registered for spotify for podcasters, but can't login anymore, because apparently the password I saved with my browser is wrong. I am however not receiving a password reset mail when i demand one, and I ca...

  • Visitor
  • I have issues with my other account. I have registered for spotify for podcasters, but can't login anymore, because apparently the password I saved with my browser is wrong. I am however not receivin...
  • Vasil
  • Moderator
  • 192 Views
  • 1 replies
  • 0 likes
  • Account
  • 192 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot update country or payment method, it says I'm not eligible

When I try to update my payment method it asks me to change country. I do this and then it says I am not eligible for premium and my country location remains unchanged.

  • Visitor
  • When I try to update my payment method it asks me to change country. I do this and then it says I am not eligible for premium and my country location remains unchanged.
  • Yordan
  • Moderator
  • 81 Views
  • 1 replies
  • 0 likes
  • 81 Views
  • 1 replies
  • 0 likes

My account has been blocked

My account is blocked and i dont know why? I can sign jn anymore and i dont get any reason why. I payed for each subscription for about 6 years nowPlanPremiumCountryNlDeviceEach deviceOperating System My Question or Issuecan somebody tell me what to ...

  • Visitor
  • My account is blocked and i dont know why? I can sign jn anymore and i dont get any reason why. I payed for each subscription for about 6 years now Plan Premium Country Nl Device Each device O...
  • Maxim
  • Spotify Star
  • 75 Views
  • 1 replies
  • 0 likes
  • Account
  • 75 Views
  • 1 replies
  • 0 likes

Solved!! Die 3 Fragezeichen und der Puppenmacher

Dear all,I have a family subscription and would be interested to listen to the following radio play: Die drei ??? und der Puppenmacher Folge 225. https://open.spotify.com/album/0FuC7q4bJG41g1naKBx4ot?si=nuE0CiEBT1SqK3-9ucS2uw Unfortunately I can only...

  • Casual Listener
  • Dear all, I have a family subscription and would be interested to listen to the following radio play:  Die drei ??? und der Puppenmacher Folge 225.  https://open.spotify.com/album/0FuC7q...
  • User248
  • Visitor
  • 6647 Views
  • 6 replies
  • 0 likes
  • Account
  • 6647 Views
  • 6 replies
  • 0 likes

Superuser Contribution I cant unblock my friend :/

I've done some looking around online and other people are having the same problem. It must be new because I remember an 'unblock' button. I want to share my playlists with my friend and I can't until there's an option to unblock. I feel like the abil...

  • Visitor
  • I've done some looking around online and other people are having the same problem. It must be new because I remember an 'unblock' button. I want to share my playlists with my friend and I can't until...
  • AlejaR
  • Moderator
  • 8416 Views
  • 18 replies
  • 4 likes
  • 8416 Views
  • 18 replies
  • 4 likes

Superuser Contribution How do I stop someone hacking my spotify

Someone keeps hacking my account. I have changed my password and logged everyone out countless times. I have removed all 3rd party apps and followed all the suggested steps to secure my account a couple of times but after a few days someone manage to...

  • Casual Listener
  • Someone keeps hacking my account. I have changed my password and logged everyone out countless times. I have removed all 3rd party apps and followed all the suggested steps to secure my account a cou...
  • 12w21w21
  • Visitor
  • 1266 Views
  • 4 replies
  • 0 likes
  • 1266 Views
  • 4 replies
  • 0 likes

Email in wrong language

I'm living in Belgium. I define my language on FRENCH. I receive all the communications in DUTCH. Why ? How can I change this ?

  • Casual Listener
  • I'm living in Belgium. I define my language on FRENCH. I receive all the communications in DUTCH. Why ? How can I change this ?
  • maftah
  • Newbie
  • 257 Views
  • 6 replies
  • 0 likes
  • 257 Views
  • 6 replies
  • 0 likes

You can only join a family plan every 12 months

PlanFree/PremiumCountryGermanyDeviceAny Operating SystemAny My Question or IssueI am really **bleep**. Me and my daughter had a Duo plan, which i subscribed somewhere April on 8th to be precise. Because of the price increase my 99€ gift card was used...

  • Visitor
  • Plan Free/Premium Country Germany Device Any  Operating System Any   My Question or Issue I am really **bleep**. Me and my daughter had a Duo plan, which i subscribed somewhere Ap...
  • Maxim
  • Spotify Star
  • 116 Views
  • 1 replies
  • 1 likes
  • Account
  • 116 Views
  • 1 replies
  • 1 likes

Superuser Contribution Can't change my country

It keep saying stuff like 'you're not eligible to do that'. When I tried to change my payment method to the bank of the country I'm currently at, it says 'the credit card doesn't match the country' YES BECAUSE I CANNOT CHANGE IT please help anybody

  • Casual Listener
  • It keep saying stuff like 'you're not eligible to do that'. When I tried to change my payment method to the bank of the country I'm currently at, it says 'the credit card doesn't match the country' Y...
  • Yordan
  • Moderator
  • 108 Views
  • 4 replies
  • 0 likes
  • 108 Views
  • 4 replies
  • 0 likes

Got blocked for no reason!

PlanPremiumCountry UK DeviceALL DEVICESOperating System = ALL DEVICES Yesterday I received an email from Spotify, saying I had been using the account for unauthorised use, such as copying music, and as such they put a block on my account.I know this ...

  • Regular
  • Plan Premium Country UK   Device ALL DEVICES Operating System =  ALL DEVICES   Yesterday I received an email from Spotify, saying I had been using the account for unauthorised ...
  • Delboy4
  • Casual Listener
  • 460 Views
  • 5 replies
  • 0 likes
  • Account
  • 460 Views
  • 5 replies
  • 0 likes

Solved!! cannot change region or payment method

I have problems with my UK based credit card, because of that a want to change the spotify account to my Switzerland based credit card.When I try to change my region, the process just breaks and I land on a page, where I can choose between different ...

  • Casual Listener
  • I have problems with my UK based credit card, because of that a want to change the spotify account to my Switzerland based credit card. When I try to change my region, the process just breaks and I ...
  • Maxim
  • Spotify Star
  • 81 Views
  • 1 replies
  • 0 likes
  • 81 Views
  • 1 replies
  • 0 likes

can't change country

I moved to Canada and want to pay for premium, I want to connect a local card, but it says that the card does not match the country, and when I try to change the country this field is not active

  • Visitor
  • I moved to Canada and want to pay for premium, I want to connect a local card, but it says that the card does not match the country, and when I try to change the country this field is not active
  • Maxim
  • Spotify Star
  • 54 Views
  • 1 replies
  • 0 likes
  • 54 Views
  • 1 replies
  • 0 likes

cant add all my liked songs into a playlist

PremiumCountryLithuania My Question or IssueHello, I cant add all of my liked songs into a playlist simply because theres to much songs (12k). I get an error everytime i try to copy them into a playlist. How can I solve this issue?

  • Visitor
  •   Premium Country Lithuania       My Question or Issue Hello, I cant add all of my liked songs into a playlist simply because theres to much songs (12k). I get an error ev...
  • kaworu_bloodpaw
  • Roadie
  • 62 Views
  • 1 replies
  • 0 likes
  • Account
  • 62 Views
  • 1 replies
  • 0 likes

Spotify keeps pausing on all my devices

I have tried playing Spotify on my phone, Playstation, WebApp and Desktop App, and no matter what it keeps pausing after a few seconds. I've cleared the cache, logged out of all accounts and changed my password, and checked my playback history to see...

  • Casual Listener
  • I have tried playing Spotify on my phone, Playstation, WebApp and Desktop App, and no matter what it keeps pausing after a few seconds. I've cleared the cache, logged out of all accounts and changed ...
  • Luan
  • Spotify Star
  • 134 Views
  • 3 replies
  • 0 likes
  • 134 Views
  • 3 replies
  • 0 likes

Superuser Contribution Payment Failed

Plan - PremiumCountry - Philippines Device - iPhone 12 Pro MaxOperating System - iOS 16.5 My Question or Issue:I have been trying to update my payment method using my newly activated credit card but I keep getting an error message saying 'oops someth...

  • Newbie
  • Plan - Premium Country - Philippines   Device - iPhone 12 Pro Max Operating System - iOS 16.5   My Question or Issue: I have been trying to update my payment method us...
  • Not applicable
  • 286 Views
  • 3 replies
  • 0 likes
  • Account
  • 286 Views
  • 3 replies
  • 0 likes