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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • gabeebaros
  • Casual Listener
  • 389368 Views
  • 926 replies
  • 107 likes
  • Account
  • 389368 Views
  • 926 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1168575 Views
  • 119 replies
  • 111 likes
  • Account
  • 1168575 Views
  • 119 replies
  • 111 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 98096 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 98096 Views
  • 68 replies
  • 10 likes

Solved!!Superuser Contribution I can log in on phone browser but not on app

PlanPremiumCountryUKDeviceSamsung galaxy A40Operating systemAndroid My Question or IssueI restarted my phone and it logged me out of spotify. It says the email and password combination is incorrect and I get an error message when I try to log in with...

  • Casual Listener
  • Plan Premium Country UK Device Samsung galaxy A40 Operating system Android   My Question or Issue I restarted my phone and it logged me out of spotify. It says the email and password...
  • ironicCryptid
  • Casual Listener
  • 2967 Views
  • 2 replies
  • 0 likes
  • Account
  • 2967 Views
  • 2 replies
  • 0 likes

Solved!! Duo subscription doesnt work although the same address is used

PlanPremiumCountryBelgiumDeviceHuawei/LaptopOperating SystemAndroid/Ubuntu My Question or IssueThe premium duo fails for the invited person regardless of introducing the same address in Belgium. I thought it was because my account was set to UK due t...

  • Casual Listener
  • Plan Premium Country Belgium Device Huawei/Laptop Operating System Android/Ubuntu   My Question or Issue The premium duo fails for the invited person regardless of introducing the same...
  • anwitcher
  • Casual Listener
  • 1104 Views
  • 2 replies
  • 0 likes
  • Account
    Subscription
  • 1104 Views
  • 2 replies
  • 0 likes

Sharing a playlist - DJ help

PlanPremium DuoCountry USA Device(iPhone 11 pro max, iPhone 11 pro, iPhone 6S plus, iPad Air II, Ipad 6th gen, PC, laptop)Operating System(iOS 12-13.5.1Windows 10,) I DJ with Spotify and normally have an iPad playing a playlist on a large PA. What I ...

  • Visitor
  • Plan Premium Duo Country USA   Device (iPhone 11 pro max, iPhone 11 pro, iPhone 6S plus, iPad Air II, Ipad 6th gen, PC, laptop) Operating System (iOS 12-13.5.1Windows 10,)   I DJ w...
  • OneByBoo
  • Roadie
  • 474 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 474 Views
  • 1 replies
  • 0 likes

Solved!! Imitate different country?

My Question or IssueI live in Austria (We speak German), but I want to listen to American music. Don't understand me wrong I love the language, but not the music. It is so annoying I always get playlists with German songs in there, which I don't like...

  • Newbie
  • My Question or Issue I live in Austria (We speak German), but I want to listen to American music. Don't understand me wrong I love the language, but not the music. It is so annoying I always get pla...
  • OneByBoo
  • Roadie
  • 1595 Views
  • 1 replies
  • 4 likes
  • Account
    Other
    Premium
  • 1595 Views
  • 1 replies
  • 4 likes

How to find user nam on xbox

Devicexbox one Issue I am paying for premium that was set up on my Xbox console. I have £9.99 deducted from my PayPal account. I know I singed up first the subscription service. But I have no access to my log in details. Now with a new Xbox I can’t a...

694AA121-1BA8-43AE-BEAB-99FE5495F101.png
  • Visitor
  • Device xbox one   Issue   I am paying for premium that was set up on my Xbox console. I have £9.99 deducted from my PayPal account. I know I singed up first the subscription service. B...
  • OneByBoo
  • Roadie
  • 1892 Views
  • 1 replies
  • 0 likes
  • Login
  • 1892 Views
  • 1 replies
  • 0 likes

I no longer have access to my facebook and old email

(This is my new account) I made my other account a few years ago with my old Facebook and old email. I no longer have access to these accounts, and would like to cancel the account from charging my bank account. I can provide multiple sources of proo...

  • Visitor
  • (This is my new account) I made my other account a few years ago with my old Facebook and old email. I no longer have access to these accounts, and would like to cancel the account from charging my b...
  • OneByBoo
  • Roadie
  • 507 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Subscription
  • 507 Views
  • 1 replies
  • 0 likes

Superuser Contribution No longer have access to account I am paying premium for.

PlanPremiumCountryUSA My premium account was only connected through a facebook account which I no longer have access to. I have already sent an email to customer support and they sent me to this community site, but all the people on here with the sam...

  • Visitor
  • Plan Premium Country USA  My premium account was only connected through a facebook account which I no longer have access to. I have already sent an email to customer support and they sent me...
  • Alex
  • Spotify Legend
  • 399 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 399 Views
  • 1 replies
  • 0 likes

De-linking from a banned PSN account

PlanPremiumCountryUSADevicePS4Operating SystemN/AMy Question or IssueOne of my secondary accounts were banned and I cannot de-link my secondary PSN account from my spotify account without signing in and I can't sign in because my secondary PSN accoun...

  • Casual Listener
  •   Plan Premium Country USA Device PS4 Operating System N/A My Question or Issue One of my secondary accounts were banned and I cannot de-link my secondary PSN account from my spotify a...
  • Billy-J
  • Spotify Star
  • 3102 Views
  • 4 replies
  • 0 likes
  • Account
  • 3102 Views
  • 4 replies
  • 0 likes

My facebook account got disabled and I dont know how to login to my account

PlanPremiumCountryUSADevicePC, iphone xrOperating SystemiOS windows My Question or IssueMy facebook account got disabled and I have all of my playlists and liked songs on my spotify account linked with my deleted facebook account and I dont know what...

  • Visitor
  •   Plan Premium Country USA Device PC, iphone xr Operating System iOS windows   My Question or Issue My facebook account got disabled and I have all of my playlists and liked song...
  • Billy-J
  • Spotify Star
  • 421 Views
  • 1 replies
  • 0 likes
  • Account
  • 421 Views
  • 1 replies
  • 0 likes

Solved!! Still don’t get Discover Weekly or any other recommended playlists

PlanPremiumCountryRussiaDevice(iPhone Operating System My Question or IssueI’ve been using Spotify for almost 4 weeks, I have many tracks in my favorites, I created many playlists and still don’t have Discover Weekly or any other recommendations. Onl...

  • Newbie
  • Plan Premium Country Russia Device (iPhone 😎 Operating System   My Question or Issue I’ve been using Spotify for almost 4 weeks, I have many tracks in my favorites, I created many play...
  • Billy-J
  • Spotify Star
  • 581 Views
  • 2 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 581 Views
  • 2 replies
  • 0 likes

"No interent"

PlanFreeCountryAustraliaDeviceAcer SwiftOperating SystemWindows 10 My Question or IssueI can't log in to my Spotify on my laptop because it says there is no internet and error code:accesspoint:31 but I am connected to the internet- how can I fix this...

  • Casual Listener
  • Plan Free Country Australia Device Acer Swift Operating System Windows 10   My Question or Issue I can't log in to my Spotify on my laptop because it says there is no internet and erro...
  • Joel-M
  • Composer
  • 1568 Views
  • 5 replies
  • 0 likes
  • Account
    Free
    Login
  • 1568 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Can't login - says I'm offline. Suggested workaround doesn't work

Premium, Canada, Oneplus 5, android 9Issue started off with "no internet connection available" when I was on either wifi (tried multiple networks) or mobile data. Tried toggling offline mode on/off, as well as airplane mode. No luck. Restarted phone....

  • Casual Listener
  • Premium, Canada, Oneplus 5, android 9 Issue started off with "no internet connection available" when I was on either wifi (tried multiple networks) or mobile data. Tried toggling offline mode...
  • Mihail
  • Spotify Legend
  • 14422 Views
  • 11 replies
  • 0 likes
  • Login
  • 14422 Views
  • 11 replies
  • 0 likes

Lyrics not showing up

First of all, sorry for bad english, hope you guys can at least understand me. So, I'm from Brazil and like you guys know Spotify launched lyrics for us on July 1, 2020. But I have not yet received this feature. I've tried everything.Uninstall and In...

  • Visitor
  • First of all, sorry for bad english, hope you guys can at least understand me.   So, I'm from Brazil and like you guys know Spotify launched lyrics for us on July 1, 2020. But I have not yet r...
  • Billy-J
  • Spotify Star
  • 917 Views
  • 1 replies
  • 1 likes
  • 917 Views
  • 1 replies
  • 1 likes

Are minutes counted when Spotify is playing on another device?

Hi there! When I listen to music on another device (e.g. speaker), it doesn't show on Friend Activity. However, if I'm playing directly from my laptop and phone, it shows. Why is that? Also, do minutes listened to on another device also count towards...

  • Newbie
  • Hi there!   When I listen to music on another device (e.g. speaker), it doesn't show on Friend Activity. However, if I'm playing directly from my laptop and phone, it shows. Why is that? &nbs...
  • AdamDam
  • Spotify Star
  • 15284 Views
  • 1 replies
  • 4 likes
  • Account
    Premium
  • 15284 Views
  • 1 replies
  • 4 likes

Please delete.

Please delete.

  • Newbie
  • Please delete.
  • Billy-J
  • Spotify Star
  • 406 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Security
  • 406 Views
  • 1 replies
  • 0 likes

account no longer exists, can't retrieve

For years I've had a free Spotify plan and was perpetually logged in both on my Mac laptop and iPhone. Several months ago I changed my Instagram username and within seconds of changing it I was logged out of my Spotify account on both devices and my ...

  • Casual Listener
  • For years I've had a free Spotify plan and was perpetually logged in both on my Mac laptop and iPhone. Several months ago I changed my Instagram username and within seconds of changing it I was logge...
  • Billy-J
  • Spotify Star
  • 988 Views
  • 3 replies
  • 0 likes
  • Account
    Free
  • 988 Views
  • 3 replies
  • 0 likes

Playlists

Plan PremiumCountry RussiaOperating System Windows 10My Question or IssueHello, I use the service for a month, during this time I did not receive a single "Discover Weekly" playlist. What should I do to make it appear?

  • Visitor
  •   Plan Premium Country Russia Operating System Windows 10 My Question or Issue Hello, I use the service for a month, during this time I did not receive a single "Discover Wee...
  • Billy-J
  • Spotify Star
  • 277 Views
  • 1 replies
  • 0 likes
  • Other
  • 277 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cant change any of my personal info

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI linked my account with my facebook years ago but have since deleted my facebook. Id like to...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I linke...
  • Ver
  • Spotify Legend
  • 330 Views
  • 1 replies
  • 1 likes
  • Account
  • 330 Views
  • 1 replies
  • 1 likes

I cant log in my account

PlanPremiumCountryIsraelDeviceSamsung Galaxy note 20Operating SystemAndroid Oreo My Question or IssueI have another account and beacuse I don't remember the password I cant log in to it so I opened a new Spotify account. I can't log in to my email ei...

  • Newbie
  • Plan Premium Country Israel Device Samsung Galaxy note 20 Operating System Android Oreo   My Question or Issue I have another account and beacuse I don't remember the password I ...
  • MichaelSawers
  • Regular
  • 409 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 409 Views
  • 1 replies
  • 0 likes

no access to Premium version after password reset

After resetting my password on Spotify Premium I have no longer access to my Premium account. It only gives me access to my old Premium-Free account which has a different username.

  • Visitor
  • After resetting my password on Spotify Premium I have no longer access to my Premium account. It only gives me access to my old Premium-Free account which has a different username.
  • Joel-M
  • Composer
  • 345 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 345 Views
  • 1 replies
  • 0 likes