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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • gabeebaros
  • Casual Listener
  • 389692 Views
  • 930 replies
  • 107 likes
  • Account
  • 389692 Views
  • 930 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1168718 Views
  • 119 replies
  • 111 likes
  • Account
  • 1168718 Views
  • 119 replies
  • 111 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 98111 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 98111 Views
  • 68 replies
  • 10 likes

Solved!! Can't verify Spotify for Artist via Instagram - Something went wrong

PlanPremiumCountryItaly DeviceMacbook Pro mid 2012Operating Systemosx 10.11 Hi, I'm trying to claim an artist profile on Spotify for Artists. Everything it's ok but when I try to synch my instagram account I have this "something went wrong" message a...

  • Casual Listener
  • Plan Premium Country Italy   Device Macbook Pro mid 2012 Operating System osx 10.11   Hi, I'm trying to claim an artist profile on Spotify for Artists. Everything it's ok but when...
  • MariaPau2107
  • Visitor
  • 14571 Views
  • 8 replies
  • 0 likes
  • Account
    Login
  • 14571 Views
  • 8 replies
  • 0 likes

Superuser Contribution HELP! i cant reach my main account

I have a problem... I had a spotify firstly with my first email adress which is years ago like 10 years ago. Then I needed a new email adress for some other reasons and i created a new Spotify account with premium and everything was perfect for a loo...

  • Visitor
  • I have a problem... I had a spotify firstly with my first email adress which is years ago like 10 years ago. Then I needed a new email adress for some other reasons and i created a new Spotify a...
  • Novy
  • Moderator
  • 165 Views
  • 1 replies
  • 0 likes
  • 165 Views
  • 1 replies
  • 0 likes

Superuser Contribution Verwalter des Abos ändern

Wie kann ich den Verwalter des Abos ändern?Meine Tochter hatte schon Premium, ich habe ein Familien Premium Account gekauft aber jetzt ist meine Tochter der Verwalter des Abos, weil sie meinte sonst wären ihre ganzen Playlists weg. Wie kann ich das ä...

  • Visitor
  • Wie kann ich den Verwalter des Abos ändern? Meine Tochter hatte schon Premium, ich habe ein Familien Premium Account gekauft aber jetzt ist meine Tochter der Verwalter des Abos, weil sie meinte sons...
  • alstersurfer
  • Newbie
  • 11418 Views
  • 7 replies
  • 0 likes
  • Account
  • 11418 Views
  • 7 replies
  • 0 likes

Stranger on my account

Hello Spotify Team, a stranger is Login to my Account and start playing music on it. The Name off the device is Web Player (Chrome). Please help me to keep him away and Safe my Spotify Account. Please reply me fast and ban him from my Account. Best r...

  • Newbie
  • Hello Spotify Team,   a stranger is Login to my Account and start playing music on it. The Name off the device is Web Player (Chrome). Please help me to keep him away and Safe my Spotify Accou...
  • Billy-J
  • Spotify Star
  • 95 Views
  • 1 replies
  • 0 likes
  • Account
  • 95 Views
  • 1 replies
  • 0 likes

Solved!! Abo-Manager

How can i find Out, who the abo-manager really is? Right now ther ist Just a lot of Letters and numbers. Can i send a message?

  • Casual Listener
  •   How can i find Out, who the abo-manager really is? Right now ther ist Just a lot of Letters and numbers. Can i send a message?
  • Maxim
  • Spotify Star
  • 168 Views
  • 5 replies
  • 0 likes
  • Account
  • 168 Views
  • 5 replies
  • 0 likes

Superuser Contribution Why has my account been downgraded to free despite payment for premium?

Despite payment for premium, everytime I open the app it forces me to downgrade to free before allowing me to listen to music.

  • Visitor
  • Despite payment for premium, everytime I open the app it forces me to downgrade to free before allowing me to listen to music.
  • Adityak
  • Visitor
  • 471 Views
  • 5 replies
  • 0 likes
  • 471 Views
  • 5 replies
  • 0 likes

I can’t join a different plan duo

PlanDuoCountryChileDeviceiPhone 11Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello, I share a duo plan with my mom, last month I travel to a different country and my account got suspended. Then we reactivate the plan ...

  • Visitor
  • Plan Duo Country Chile Device iPhone 11 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hello,  I share a duo plan with my mom, last month I ...
  • Maxim
  • Spotify Star
  • 122 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 122 Views
  • 1 replies
  • 0 likes

Cant Join Family Plan

I was supposed to confirm my email address before a certain date... I didn't. I now confirmed it but now it doesn't let me join back on my family plan. I get an error message of "You cant join this plan" (we couldn't confirm that you live with the pl...

  • Visitor
  • I was supposed to confirm my email address before a certain date... I didn't. I now confirmed it but now it doesn't let me join back on my family plan. I get an error message of "You cant join this p...
  • Maxim
  • Spotify Star
  • 109 Views
  • 1 replies
  • 0 likes
  • Premium
  • 109 Views
  • 1 replies
  • 0 likes

Family member can’t join, says wrong address

Plan FamilyCountry DeviceIPhone 13Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhen I send my son an invite it says wrong address and will not let him join. We have been on the family plan for a year and and to update d...

  • Visitor
  • Plan  Family Country   Device IPhone 13 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue When I send my son an invite it says wrong addres...
  • Maxim
  • Spotify Star
  • 124 Views
  • 1 replies
  • 1 likes
  • Premium
  • 124 Views
  • 1 replies
  • 1 likes

spotify premium duo member login on new phone

PlanPremium DuoCountryPakistanDeviceSamsung S10 Edge / Iphone 15Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI purchased premium duo and I remember at that time i sent some invite link to my wife to add her as member. N...

  • Visitor
  • Plan Premium Duo Country Pakistan Device Samsung S10 Edge / Iphone 15 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I purchased premium duo and I...
  • Maxim
  • Spotify Star
  • 181 Views
  • 1 replies
  • 0 likes
  • Login
    Premium
  • 181 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can’t login

I have an iPhone and I recently cancelled Spotify premium as I can’t afford it, I am logged into my account on Google however I have been logged out of the app and cannot log back in, when I tried it said that my Google account is not connected to my...

  • Visitor
  • I have an iPhone and I recently cancelled Spotify premium as I can’t afford it, I am logged into my account on Google however I have been logged out of the app and cannot log back in, when I tried it...
  • Lyubka
  • Moderator
  • 225 Views
  • 1 replies
  • 0 likes
  • Login
  • 225 Views
  • 1 replies
  • 0 likes

Problem with age verification

PlanPremium basicCountrySouth Korea/RussiaDeviceSamsung Galaxy s22 plusOperating SystemAndroid 13My Question or IssueI cannot confirm the age because I am in another country. And to verify the age, you need a SIM card that is deactivated. I will not ...

  • Newbie
  • Plan Premium basic Country South Korea/Russia Device Samsung Galaxy s22 plus Operating System Android 13 My Question or Issue I cannot confirm the age because I am in another country. And to...
  • Maxim
  • Spotify Star
  • 109 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 109 Views
  • 1 replies
  • 0 likes

Unable to Purchase Premium Due to Lack of Address Fill In

PlanFree/PremiumCountryUnited States of AmericaDevice(iPhone 13)Operating System(iOS 17) My Question or IssueI was trying to purchase a premium subscription but when prompted for my address it did not give me a box to fill in the address, only a link...

  • Visitor
  •   Plan Free/Premium Country United States of America Device (iPhone 13) Operating System (iOS 17)   My Question or Issue I was trying to purchase a premium subscription but when ...
  • Maxim
  • Spotify Star
  • 106 Views
  • 1 replies
  • 0 likes
  • Account
  • 106 Views
  • 1 replies
  • 0 likes

Premium on wrong account

I got a gift card for spotify premium, and when redeeming it I accidentally used my old account, and not my new one, with all my data. Is there any way to switch which account has premium on it?

  • Visitor
  • I got a gift card for spotify premium, and when redeeming it I accidentally used my old account, and not my new one, with all my data. Is there any way to switch which account has premium on it?
  • Maxim
  • Spotify Star
  • 918 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 918 Views
  • 1 replies
  • 0 likes

Locate Email Address

My son has been on a Duo plan with my account for the past couple of years. I can't remember what email address I set up with his account and I can't locate it through the Settings on the mobile app or through my main account on the desktop. Any idea...

  • Newbie
  • My son has been on a Duo plan with my account for the past couple of years.  I can't remember what email address I set up with his account and I can't locate it through the Settings on the mobil...
  • Anyk17
  • Rising Star 1
  • 694 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 694 Views
  • 1 replies
  • 0 likes

Premium plans

My question is if I am paying for a premium plan why do commercials be playing on the podcast that I listen to I'm paying for the premium so that I don't have to listen to commercials please help me understand

  • Newbie
  • My question is if I am paying for a premium plan why do commercials be playing on the podcast that I listen to I'm paying for the premium so that I don't have to listen to commercials please help me ...
  • meters224
  • Roadie
  • 1527 Views
  • 1 replies
  • 0 likes
  • 1527 Views
  • 1 replies
  • 0 likes

Can't redeem gift card even though I have Premium Individual account

Plan: Premium IndividualCountry: USA (card purchased in USA) DeviceDoesn't honor gift card even when entering from Spotify.com/redeem on different devices (iPhone, PC, Macbook) My Question or IssueFollowed directions on the gift card. Read the troubl...

Shay_0-1690061044101.png
  • Regular
  • Plan:   Premium Individual Country:   USA (card purchased in USA)   Device Doesn't honor gift card even when entering from Spotify.com/redeem on different devices (iPhone, PC,...
  • binxpercy
  • Newbie
  • 2100 Views
  • 11 replies
  • 4 likes
  • Account
  • 2100 Views
  • 11 replies
  • 4 likes

When will you let us change our username? It’s 2024

It’s common to start out on social media or email with a name that seems fitting at the time but eventually changes as you grow into yourself. Would you like to tell me your aol/Hotmail/yahoo username email? As an artist-driven app, you cater to arti...

  • Newbie
  • It’s common to start out on social media or email with a name that seems fitting at the time but eventually changes as you grow into yourself.   Would you like to tell me your aol/Hotmail/yaho...
  • Anyk17
  • Rising Star 1
  • 911 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 911 Views
  • 1 replies
  • 0 likes

Solved!! How long it takes to change my account country?

PlanPremium FamilyCountryGermany/Brazil My Question or IssueI have had my Spotify account for a long time already, I moved from Brazil to Germany and kept using my account normally, paying with a Brazilian card. I realized that some features are avai...

  • Newbie
  • Plan Premium Family Country Germany/Brazil   My Question or Issue I have had my Spotify account for a long time already, I moved from Brazil to Germany and kept using my account normally, ...
  • Maxim
  • Spotify Star
  • 1087 Views
  • 1 replies
  • 0 likes
  • Account
  • 1087 Views
  • 1 replies
  • 0 likes

log in

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have a new phone and the app changed over however I have to sign in again and I have forgot...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I have ...
  • Anyk17
  • Rising Star 1
  • 733 Views
  • 1 replies
  • 0 likes
  • Login
  • 733 Views
  • 1 replies
  • 0 likes