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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Maryisonfire12
  • Newbie
  • 395575 Views
  • 941 replies
  • 107 likes
  • Account
  • 395575 Views
  • 941 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1170255 Views
  • 119 replies
  • 112 likes
  • Account
  • 1170255 Views
  • 119 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 98746 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 98746 Views
  • 68 replies
  • 10 likes

Solved!! Can't start family plan

Hi all, I just relocated from Israel to Colorado.In Israel there's no family plan, so we were charged 20 shekels/mo, which is about 5+ $.I just updated my payment method and changed the country, but it still shows that I'm in Israel and I don't have ...

  • Newbie
  • Hi all,   I just relocated from Israel to Colorado. In Israel there's no family plan, so we were charged 20 shekels/mo, which is about 5+ $. I just updated my payment method and changed the ...
  • PrettyMuchSwiss
  • Composer
  • 447 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 447 Views
  • 1 replies
  • 0 likes

Solved!! test abo, gutschein

ich möchte mein test abo kündigen und danach einen geschenkgutschein einsetzen, geht das ohne verlust der playlists...PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...

  • Casual Listener
  • ich möchte mein test abo kündigen und danach einen geschenkgutschein einsetzen, geht das ohne verlust der playlists...Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook...
  • kirali52
  • Casual Listener
  • 715 Views
  • 2 replies
  • 0 likes
  • Premium
  • 715 Views
  • 2 replies
  • 0 likes

Can't cancel my account

PlanFreeCountryItalyDevice Operating SystemWindows 10 My Question or IssueI want to cancel (definitively) my account on Spotify. I already followed the steps from the site (Assistance/Account/Cancel Account) that lead to a link for unsubscription sen...

  • Visitor
  • Plan Free Country Italy Device   Operating System Windows 10   My Question or Issue I want to cancel (definitively) my account on Spotify. I already followed the steps from the si...
  • OneByBoo
  • Roadie
  • 536 Views
  • 3 replies
  • 0 likes
  • Account
    Free
    Other
  • 536 Views
  • 3 replies
  • 0 likes

Transfer account data like likes, playlists etc to my other account

PlanFreeCountryIndiaDevice(Nokia 6.1, HP laptop)Operating System(Android 10, Windows 10) My Question or IssueWant to transfer account data like likes, playlists etc to my other account. Is it possible? Currently I am having spotify account created wi...

  • Casual Listener
  • Plan Free Country India Device (Nokia 6.1, HP laptop) Operating System (Android 10, Windows 10)   My Question or Issue Want to transfer account data like likes, playlists etc to m...
  • OneByBoo
  • Roadie
  • 544 Views
  • 3 replies
  • 0 likes
  • Account
  • 544 Views
  • 3 replies
  • 0 likes

Someone took over my account and deleted stuff

PlanPremiumMy Question or IssueAs in my title, someone took over my account and changed the passwords, unlinked my fb, and linked their own. They had deleted everyone I follow and 200 or so liked songs by the time I had reset everything and signed ev...

  • Newbie
  • Plan Premium My Question or Issue As in my title, someone took over my account and changed the passwords, unlinked my fb, and linked their own. They had deleted everyone I follow and 200 or so lik...
  • PrettyMuchSwiss
  • Composer
  • 1156 Views
  • 1 replies
  • 0 likes
  • Premium
  • 1156 Views
  • 1 replies
  • 0 likes

Change Spotify's password via a login through Facebook

Hi Everyone! I would like to change my spotify's password, but when I created this account I did it through Facebook, so I don't remember if a password was asked... When I go on the password change form, it asks the current one that I don't have... I...

  • Casual Listener
  • Hi Everyone!   I would like to change my spotify's password, but when I created this account I did it through Facebook, so I don't remember if a password was asked... When I go on the password...
  • PrettyMuchSwiss
  • Composer
  • 734 Views
  • 3 replies
  • 0 likes
  • Account
  • 734 Views
  • 3 replies
  • 0 likes

Superuser Contribution Overview of Region Locked Content

PlanPremiumCountryThe Netherlands/Japan My Question or IssueI've been using Spotify since 2010, with a Dutch account (Premium). I moved to Japan a few years ago, when Spotify was not yet active in Japan. It's been up for a few years now, but I haven'...

  • Newbie
  • Plan Premium Country The Netherlands/Japan   My Question or Issue I've been using Spotify since 2010, with a Dutch account (Premium). I moved to Japan a few years ago, when Spotify was not...
  • Katerina
  • Spotify Legend
  • 9591 Views
  • 3 replies
  • 1 likes
  • Premium
  • 9591 Views
  • 3 replies
  • 1 likes

Superuser Contribution Problem with account - merging- premium

PlanFree/PremiumCountryGreeceDevice(Huawei p20 pro, Desktop)Operating System(Android 9, Windows 10) My Question or IssueHi i had created a spotify account 3 years ago with facebook account... i decided today to start using it with a family account. i...

  • Casual Listener
  • Plan Free/Premium Country Greece Device (Huawei p20 pro, Desktop) Operating System (Android 9, Windows 10)   My Question or Issue Hi i had created a spotify account 3 years ago with fa...
  • Mario
  • Spotify Legend
  • 504 Views
  • 3 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 504 Views
  • 3 replies
  • 0 likes

Superuser Contribution Facturation en double depuis quelques mois

En passant au mode Duo je viens de réaliser que je payais mon abonnement en double depuis plusieurs mois. Un passait directement par ma carte et l'autre passait par mon account playstation network.J aimerais savoir qui contacter pour pouvoir me faire...

  • Visitor
  • En passant au mode Duo je viens de réaliser que je payais mon abonnement en double depuis plusieurs mois. Un passait directement par ma carte  et l'autre passait par mon account playstation netw...
  • Mario
  • Spotify Legend
  • 412 Views
  • 2 replies
  • 0 likes
  • Account
  • 412 Views
  • 2 replies
  • 0 likes

To spotify i’m getting sms to get spotify for 180d

Im getting sms to get spotify for 180d but i have premium i think someone is using your name

  • Newbie
  • Im getting sms to get spotify for 180d but i have premium i think someone is using your name
  • OneByBoo
  • Roadie
  • 474 Views
  • 1 replies
  • 0 likes
  • 474 Views
  • 1 replies
  • 0 likes

Superuser Contribution I cant' change my country

PlanFreeCountryFranceDevice(iPhone X)Operating System(iOS 13) My Question or IssueHello,i'm french, living in France, but my account show GB.When i want to change in the profil menu. I select country, but i have only one country : GB.could you help m...

  • Visitor
  • Plan Free Country France Device (iPhone X) Operating System (iOS 13)   My Question or Issue Hello, i'm french, living in France, but my account show GB. When i want to change in the ...
  • Xenia
  • Moderator
  • 334 Views
  • 2 replies
  • 0 likes
  • Account
  • 334 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify keeps switching to a random track

Plan: PremiumCountry JapanDevice Iphone XRHeadphones : Sony WH -1000XM3 My Question or IssueSpotify keeps switching to a track that is not in my library (after about 2-3 minutes of playing my track). This seems to be happening with my new headphones ...

  • Newbie
  • Plan: Premium Country Japan Device Iphone XR Headphones : Sony WH -1000XM3   My Question or Issue Spotify keeps switching to a track that is not in my library (after about 2-3 minutes...
  • Ivan
  • Spotify Legend
  • 307 Views
  • 1 replies
  • 0 likes
  • Other
  • 307 Views
  • 1 replies
  • 0 likes

My Accounts Hacked

So I've never shared my account, always have had my account on the one device. Out of the blue, I was playing a podcast at work when I was interrupted by a creepy song being played. I found this odd and looked at it thinking it must have been a joke ...

  • Visitor
  • So I've never shared my account, always have had my account on the one device. Out of the blue, I was playing a podcast at work when I was interrupted by a creepy song being played. I found this odd ...
  • 引きこもり
  • Roadie
  • 630 Views
  • 1 replies
  • 0 likes
  • Account
  • 630 Views
  • 1 replies
  • 0 likes

Solved!! Display name

PlanPremiumCountryUSADeviceiPhone 7Operating SystemiOS 13, Windows 10, Android My Question or IssueIf I change my display name on android will it change on ios and desktop?

  • Casual Listener
  • Plan Premium Country USA Device iPhone 7 Operating System iOS 13, Windows 10, Android   My Question or Issue If I change my display name on android will it change on ios and desktop?
  • osvarsnakehdz
  • Casual Listener
  • 700 Views
  • 2 replies
  • 0 likes
  • Account
    Other
    Premium
    Security
  • 700 Views
  • 2 replies
  • 0 likes

Need help cancelling old premium acount

I had Spotify Premium on an old account of mine for my phone. However, I forgot not only the password, but the email used for this account too. The mobile app has no way of showing what email I'm using (as far as I'm aware), so I had to make a whole ...

  • Casual Listener
  • I had Spotify Premium on an old account of mine for my phone. However, I forgot not only the password, but the email used for this account too. The mobile app has no way of showing what email I'm usi...
  • Emilia_8
  • Community Legend
  • 353 Views
  • 3 replies
  • 0 likes
  • Account
    Subscription
  • 353 Views
  • 3 replies
  • 0 likes

Display name and profile picture

PlanFree/PremiumCountryUSDeviceiPhone 8 My Question or Issue:As of today my account has been hacked. I was talking to someone from customer support for the last hour getting my email and password reset to my own. After they had successfully done that...

  • Visitor
  • Plan Free/Premium Country US Device iPhone 8   My Question or Issue: As of today my account has been hacked. I was talking to someone from customer support for the last hour getting my e...
  • PrettyMuchSwiss
  • Composer
  • 269 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 269 Views
  • 1 replies
  • 0 likes

Wechsel des Kontos

PlanFree/Premium PremiumCountry Deutschland Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueIch habe einen Account in einem Familiy Konto, bin aber nicht administrat...

  • Casual Listener
  • Plan Free/Premium Premium Country Deutschland   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Questi...
  • Emilia_8
  • Community Legend
  • 1981 Views
  • 4 replies
  • 0 likes
  • Account
  • 1981 Views
  • 4 replies
  • 0 likes

Being charged for free account

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuei am being charged for 4 months in a row when I never should have been charged at all. 2 time...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue i am be...
  • PrettyMuchSwiss
  • Composer
  • 252 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 252 Views
  • 1 replies
  • 0 likes

Paid but set back to free account

I have a family plan subscription. Today I suddenly got ads between songs. Back home I found out that somehow my account was set back to a free account. I checked the invoices, the last one from 9 days ago is paid according to my spotify account. I w...

  • Casual Listener
  • I have a family plan subscription. Today I suddenly got ads between songs. Back home I found out that somehow my account was set back to a free account. I checked the invoices, the last one from 9 da...
  • PrettyMuchSwiss
  • Composer
  • 415 Views
  • 3 replies
  • 0 likes
  • Account
    Subscription
  • 415 Views
  • 3 replies
  • 0 likes

Superuser Contribution Your system is hacked not my account

PlanFree/PremiumCountryUSADeviceiphoneOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have been having a horrible experience with Spotify. First my account and YOUR SYSTEM n got hacked and bunch of songs that I do not wa...

  • Visitor
  • Plan Free/Premium Country USA Device iphone Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I have been having a horrible experience with Spotify. ...
  • user-removed
  • Not applicable
  • 674 Views
  • 4 replies
  • 0 likes
  • Account
  • 674 Views
  • 4 replies
  • 0 likes