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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Yordan
  • Moderator
  • 396380 Views
  • 943 replies
  • 107 likes
  • Account
  • 396380 Views
  • 943 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1170499 Views
  • 119 replies
  • 112 likes
  • Account
  • 1170499 Views
  • 119 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 98838 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 98838 Views
  • 68 replies
  • 10 likes

Solved!!Superuser Contribution How to fingure out when I join spotify...

PlanPremiumCountryNorwayMy Question or IssueI can't figure out when I or my brother (account name fjogen, *snip*) joined spotify. We have located our first recites and they are both from 2009, but we can't find any traces of our older spotify history...

  • Casual Listener
  • Plan Premium Country Norway My Question or Issue I can't figure out when I or my brother (account name fjogen, *snip*) joined spotify. We have located our first recites and they are both from 20...
  • Peter
  • Spotify Legend
  • 1393 Views
  • 5 replies
  • 0 likes
  • Account
    Premium
  • 1393 Views
  • 5 replies
  • 0 likes

Superuser Contribution Account appears to have been compromised. Music and playlists on my acxount that are not mine

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI'm seeing music playing and playlists added to my account that are not mine. I've logged out...

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I'm see...
  • Petya
  • Community Legend
  • 696 Views
  • 2 replies
  • 1 likes
  • Account
  • 696 Views
  • 2 replies
  • 1 likes

Solved!! Username still changed with Facebook disconnected

Hello,I disconnected my Spotify account from my Facebook account but my Facebook username is still being displayed on Spotify.Is it only temporary or can I do something to recover my old username ?Thak you.

  • Casual Listener
  • Hello, I disconnected my Spotify account from my Facebook account but my Facebook username is still being displayed on Spotify. Is it only temporary or can I do something to recover my old username...
  • Emilia_8
  • Community Legend
  • 571 Views
  • 2 replies
  • 0 likes
  • Account
  • 571 Views
  • 2 replies
  • 0 likes

Solved!! RECOVER PLAYLIST

hello,I would like to recover a deleted playlist but when I access the page for that use, the list doesn’t have any older than 1 year.how should I proceed?thank you,Ivo Lopes PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late...

  • Visitor
  • hello, I would like to recover a deleted playlist but when I access the page for that use, the list doesn’t have any older than 1 year. how should I proceed? thank you, Ivo Lopes   Plan F...
  • Emilia_8
  • Community Legend
  • 582 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
  • 582 Views
  • 1 replies
  • 0 likes

Some random person is using my account

PlanPremium (Subscription cancelling soon)Country DeviceiPadiPhoneOperating SystemiOS 10 My Question or Issue I went on Spotify around a week ago and found that for some reason a random song was playing. I looked on it and found it was playing on an ...

  • Casual Listener
  • Plan Premium (Subscription cancelling soon) Country   Device iPad iPhone Operating System iOS 10   My Question or Issue  I went on Spotify around a week ago and found that f...
  • Emilia_8
  • Community Legend
  • 3898 Views
  • 3 replies
  • 0 likes
  • Account
    Security
  • 3898 Views
  • 3 replies
  • 0 likes

Solved!! User p88g8c27pc94u9z7ucl8gbwfe has been getting into peoples' accounts.

Userp88g8c27pc94u9z7ucl8gbwfe on spotify has accessed my account. I noticed that I started having EDM and disco in my listening history when I don't listen to those. He also followed his playlists like a dummy so that's how I was able to find it was ...

  • Regular
  • User p88g8c27pc94u9z7ucl8gbwfe   on spotify has accessed my account. I noticed that I started having EDM and disco in my listening history when I don't listen to those. He also followed his p...
  • Emilia_8
  • Community Legend
  • 1170 Views
  • 6 replies
  • 1 likes
  • 1170 Views
  • 6 replies
  • 1 likes

I can’t unlink my Spotify to an old PlayStation

trying to link my Spotify account to a new PlayStation but it’s saying that my Spotify is already linked to another PlayStation. I don’t have the PlayStation linked with my Spotify nor do I know the PSN username or login

  • Newbie
  • trying to link my Spotify account to a new PlayStation but it’s saying that my Spotify is already linked to another PlayStation. I don’t have the PlayStation linked with my Spotify nor do I know the ...
  • OneByBoo
  • Roadie
  • 654 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 654 Views
  • 1 replies
  • 0 likes

Google Mini not eligible

I have a family premium account but Spotify keeps saying I'm not eligible for free Google Mini. What gives?

  • Casual Listener
  • I have a family premium account but Spotify keeps saying I'm not eligible for free Google Mini. What gives? 
  • Billy-J
  • Spotify Star
  • 550 Views
  • 1 replies
  • 0 likes
  • 550 Views
  • 1 replies
  • 0 likes

Spotify account only accessible on ps4

Hello,A few days ago I started using Spotify on my PlayStation 4 again, it signed me automatically to an account I already had made a long ago via Spotify on ps4 and it’s linked with my psn account. But I don’t I remember the email or password of the...

  • Visitor
  • Hello, A few days ago I started using Spotify on my PlayStation 4 again, it signed me automatically to an account I already had made a long ago via Spotify on ps4 and it’s linked with my psn account...
  • OneByBoo
  • Roadie
  • 1916 Views
  • 1 replies
  • 0 likes
  • Account
  • 1916 Views
  • 1 replies
  • 0 likes

2 subscriptions deducted premium and premium family

PlanPremium/Premium FamilyCountryIreland DeviceHuawei powered by Android My Question or IssueHaving recently gotten a new Visa Debit Card, my monthly subscription payment failed as I hadn't updated it.I had until then been on the Family Premium Packa...

  • Visitor
  • Plan Premium/Premium Family Country Ireland   Device Huawei powered by Android     My Question or Issue Having recently gotten a new Visa Debit Card, my monthly subscription ...
  • OneByBoo
  • Roadie
  • 719 Views
  • 1 replies
  • 0 likes
  • Account
  • 719 Views
  • 1 replies
  • 0 likes

Superuser Contribution Subscription payment failed, but no obvious way to pay.

I have a Premium account, but my last payment didn't go through due to an issue with Paypal and my bank. I now get regular emails saying my subscription hasn't been renewed and to update my payment details etc, but the issue with Paypal/the bank has ...

  • Music Fan
  • I have a Premium account, but my last payment didn't go through due to an issue with Paypal and my bank.   I now get regular emails saying my subscription hasn't been renewed and to update m...
  • Petya
  • Community Legend
  • 5594 Views
  • 4 replies
  • 0 likes
  • Premium
    Subscription
  • 5594 Views
  • 4 replies
  • 0 likes

Changing country, payment method

PlanPremiumCountryBrazil changing to ItalyDeviceiPhone10s, MacAir, iPhone8, iPhone6, My Question or IssueOk, I have a Brazilian premium family account since 2014 I believe. I moved to Italy about 11 months ago and I didn't change anything on my accou...

  • Visitor
  • Plan Premium Country Brazil changing to Italy Device iPhone10s, MacAir, iPhone8, iPhone6,   My Question or Issue Ok, I have a Brazilian premium family account since 2014 I believe. I mov...
  • ListenToGlobal
  • Composer
  • 457 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 457 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't connect with Facebook

I was using spotify until one day it suddenly logged me out and when I press connect with facebook, nothing happens. I try to enter login info and spotify app reacts. I still use app on my phone with no problems.Windows 10.

  • Visitor
  • I was using spotify until one day it suddenly logged me out and  when I press connect with facebook, nothing happens. I try to enter login info and spotify app reacts. I still use app on my phon...
  • Petya
  • Community Legend
  • 686 Views
  • 2 replies
  • 0 likes
  • Account
    Login
  • 686 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution [Spotify for Artists] If I go to my "artist page" it shows a blank white page

PlanFreeCountryIT My Question or IssueI log in to my "Spotify for Artist", but if I go to my artist page ("YOUR ACCOUNT") it shows a blank white page.What does it happen? I've always used Spotify for Artist and I've never had a problem.Please help me...

  • Composer
  • Plan Free Country IT   My Question or Issue I log in to my "Spotify for Artist", but if I go to my artist page ("YOUR ACCOUNT") it shows a blank white page. What does it happen? I've alwa...
  • Petya
  • Community Legend
  • 1635 Views
  • 3 replies
  • 1 likes
  • Account
  • 1635 Views
  • 3 replies
  • 1 likes

Superuser Contribution Tengo dos cobros de la mensualidad de Spotify en el mismo mes, en diferente fechas.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Mario
  • Spotify Legend
  • 839 Views
  • 1 replies
  • 0 likes
  • Other
  • 839 Views
  • 1 replies
  • 0 likes

Firefox not working

Im new here and trying to access these forums via Firefox which doesn't work but Chrome seems to be fine. Does anyone know why that would be?Thanks

  • Visitor
  • Im new here and trying to access these forums via Firefox which doesn't work but Chrome seems to be fine.  Does anyone know why that would be? Thanks
  • KossB
  • Roadie
  • 438 Views
  • 1 replies
  • 0 likes
  • Other
  • 438 Views
  • 1 replies
  • 0 likes

Superuser Contribution New User - Spotify hasn't shown any Facebook friends

I just signed up for Spotify via Facebook. It seems to show me everything fine, artists, celebrities I can follow, apps, except for Facebook friends. I have Spotify exempted from the only firewall I use. It just doesn't show any possible Followers fr...

  • Newbie
  • I just signed up for Spotify via Facebook.  It seems to show me everything fine, artists, celebrities I can follow, apps, except for Facebook friends.   I have Spotify exempted from the o...
  • Petya
  • Community Legend
  • 3748 Views
  • 36 replies
  • 2 likes
  • 3748 Views
  • 36 replies
  • 2 likes

Superuser Contribution Refund due to poor support

PlanPremiumCountryUSADevicePCOperating SystemWindows 10 My Question or IssueHow to demand a refund? I got charged for a regular priced monthly fee this month yesterday when it should have only been $4.99. I am sure I was on a student deal but still g...

  • Visitor
  • Plan Premium Country USA Device PC Operating System Windows 10   My Question or Issue How to demand a refund? I got charged for a regular priced monthly fee this month yesterday when i...
  • Petya
  • Community Legend
  • 549 Views
  • 2 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 549 Views
  • 2 replies
  • 0 likes

Superuser Contribution No logro ingresar a mi cuenta ya que no me acuerdo de mi usuario ni mi clave

Hola el dia 3/12/19 empece a pagar una cuenta spotify la cual no se a que correo la tengo vinculada ya que ni uno de mis correos tiene ni un mensaje de iniciación ni nada, solo tengo un mail en el correo que tengo mi cuenta de banco que certifica que...

  • Visitor
  • Hola el dia 3/12/19 empece a pagar una cuenta spotify la cual no se a que correo la tengo vinculada ya que ni uno de mis correos tiene ni un mensaje de iniciación ni nada, solo tengo un mail en el co...
  • Petya
  • Community Legend
  • 613 Views
  • 2 replies
  • 0 likes
  • Account
  • 613 Views
  • 2 replies
  • 0 likes

Superuser Contribution Lost my account.

So I had just reset my PC and nothing is left and I have fully forgotten my email or username i'm not sure what it is, I do that the name of the account what it refereed me to because I had it linked to my discord account if anyone could maybe tell m...

  • Casual Listener
  • So I had just reset my PC and nothing is left and I have fully forgotten my email or username i'm not sure what it is, I do that the name of the account what it refereed me to because I had it linked...
  • Petya
  • Community Legend
  • 881 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 881 Views
  • 3 replies
  • 0 likes