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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • _carlosoliva_
  • Newbie
  • 396552 Views
  • 944 replies
  • 107 likes
  • Account
  • 396552 Views
  • 944 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1170554 Views
  • 119 replies
  • 112 likes
  • Account
  • 1170554 Views
  • 119 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 98850 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 98850 Views
  • 68 replies
  • 10 likes

Charged when shouldn't have

PlanFree/PremiumCountryNew ZelanadDevicesamsungOperating System(Android My Question or IssueI've been charged for the first month and I should have 3 free months to start with. How do I get a refund and how can I make sure I do get 3 free months?

  • Visitor
  •   Plan Free/Premium Country New Zelanad Device samsung Operating System (Android   My Question or Issue I've been charged for the first month and I should have 3 free months to s...
  • Emilia_8
  • Community Legend
  • 1101 Views
  • 1 replies
  • 0 likes
  • Account
  • 1101 Views
  • 1 replies
  • 0 likes

I will be charged?

Hi Now 1 month ago i just tried spotify premium for 30 days after 21 days i just canceled it. After when it goes to spotify free i just deleted my account. After 1-2 weeks i just re created my account with the same email and i want to know if i will ...

  • Music Fan
  • Hi  Now 1 month ago i just tried spotify premium for 30 days after 21 days i just canceled it. After when it goes to spotify free i just deleted my account. After 1-2 weeks i just re created my...
  • Emilia_8
  • Community Legend
  • 1868 Views
  • 26 replies
  • 0 likes
  • Account
  • 1868 Views
  • 26 replies
  • 0 likes

Premium Account not being Charged

Plan PremiumCountry Canada DeviceiPhones + Macbooks My Question or IssueWe have a family premium account for several years that we love but yesterday out of curiosity I went to glass throught my account information and came upon noticing the payments...

  • Visitor
  • Plan   Premium Country   Canada   Device iPhones + Macbooks   My Question or Issue We have a family premium account for several years that we love but yesterday out of cu...
  • Jᴀᴄᴋ
  • Roadie
  • 697 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 697 Views
  • 1 replies
  • 0 likes

Changing email address

Hi, I registered my spotify last time using facebook login. However, my facebook had changed the email address. May i know how can i change the email address on spotify as well since it is linked to the facebook. Thank you =D

  • Visitor
  • Hi, I registered my spotify last time using facebook login. However, my facebook had changed the email address. May i know how can i change the email address on spotify as well since it is linked to ...
  • Jᴀᴄᴋ
  • Roadie
  • 698 Views
  • 1 replies
  • 0 likes
  • Account
  • 698 Views
  • 1 replies
  • 0 likes

Login info not working

without changing my login info, my spotify logged me out and said my info was incorrect. i cant figure out which email ive used for this account ive had for years but it won't even send me a forget email option. please help!

  • Visitor
  •  without changing my login info, my spotify logged me out and said my info was incorrect. i cant figure out which email ive used for this account ive had for years but it won't even send me a fo...
  • Jᴀᴄᴋ
  • Roadie
  • 1038 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Security
  • 1038 Views
  • 1 replies
  • 0 likes

Can´t change the country in my profile

PlanFreeCountrySlovakia/SloveniaDeviceHPOperating SystemWindows 10 My Question or IssueHi.I just moved to Slovenia for 4 months and I´m supposed to change the country so I could keep using Spotify but it won´t let me change the country. (The only opt...

  • Casual Listener
  • Plan Free Country Slovakia/Slovenia Device HP Operating System Windows 10   My Question or Issue Hi. I just moved to Slovenia for 4 months and I´m supposed to change the country so I ...
  • ciernam
  • Casual Listener
  • 810 Views
  • 2 replies
  • 0 likes
  • Account
  • 810 Views
  • 2 replies
  • 0 likes

Superuser Contribution Missing playlists + strange recently played activity

Plan PremiumCountry: Denmark Device iPhone 8 XROperating System (iOS 10.14.6) My Question or Issue2 Issues here: 1. my recently played activity is incorrect. I have updated passwords through my password app (1password) so the passwords are super stro...

  • Newbie
  • Plan Premium Country: Denmark   Device iPhone 8 XR Operating System (iOS 10.14.6)   My Question or Issue 2 Issues here:  1. my recently played activity is incorrect. ...
  • Petya
  • Community Legend
  • 947 Views
  • 1 replies
  • 0 likes
  • Other
  • 947 Views
  • 1 replies
  • 0 likes

How do i update my email on a free account

My Question or IssueI have a free account and I cant find anywhere to update my email address linked to the account. I have disconnected the facebook account and still dont have the option to change the email address. My last resort is to close my ac...

  • Visitor
  • My Question or Issue I have a free account and I cant find anywhere to update my email address linked to the account.  I have disconnected the facebook account and still dont have the option to...
  • OneByBoo
  • Roadie
  • 642 Views
  • 1 replies
  • 0 likes
  • Account
    Free
  • 642 Views
  • 1 replies
  • 0 likes

Issues when trying to connect facebook account.

I recently was going to connect my facebook account to my spotify to get rid of the annoying random number and letter username. Once I connected it the username stayed the same as well as the profile picture.

  • Regular
  • I recently was going to connect my facebook account to my spotify to get rid of the annoying random number and letter username. Once I connected it the username stayed the same as well as the profile...
  • chubbywolf59
  • Regular
  • 1303 Views
  • 8 replies
  • 0 likes
  • Account
  • 1303 Views
  • 8 replies
  • 0 likes

Can not link Spotify to HULU

Hi,I have just activate my premium student account of Spotify, however, I can not find activate HULU in my account overview.what should I do?

  • Casual Listener
  • Hi, I have just activate my premium student account of  Spotify, however, I can not find activate HULU in my account overview. what should I do?
  • Keanu_C
  • Community Legend
  • 1598 Views
  • 5 replies
  • 0 likes
  • Account
    Login
    Premium
  • 1598 Views
  • 5 replies
  • 0 likes

Superuser Contribution Spotify Facebook name is in different language

PlanPremiumCountry Device(iPhone Operating System(iOS 10, Windows 10,etc.) My Question or IssueI connect my facebook to spotify. And in doing so my spotify account now displays my name. However, spotify is displaying my chinese name, even though my f...

  • Visitor
  • Plan Premium Country   Device (iPhone 😎 Operating System (iOS 10, Windows 10,etc.)   My Question or Issue I connect my facebook to spotify. And in doing so my spotify account now...
  • zzyss
  • Regular
  • 2180 Views
  • 7 replies
  • 0 likes
  • Account
    Other
  • 2180 Views
  • 7 replies
  • 0 likes

Solved!! Profile not showing up in search results

PlanPremiumCountryUSADevice(Samsung Galaxy Operating System(Windows 7) My Question or IssueHi! My profile no longer shows up in search results. I can find it by my username (long string of numbers/letters), but it doesn't show up searching my real na...

  • Casual Listener
  • Plan Premium Country USA Device (Samsung Galaxy 😎 Operating System (Windows 7)   My Question or Issue Hi! My profile no longer shows up in search results. I can find it by my use...
  • Jᴀᴄᴋ
  • Roadie
  • 20881 Views
  • 5 replies
  • 0 likes
  • Account
  • 20881 Views
  • 5 replies
  • 0 likes

Solved!! Can't sign in on android device

PlanFree/CountryUSDevicemotoX4Operating Systemandroid 9 My Question or Issueupdated my motox4's OS and it signed me out of spotify. couldnt remember password so i reset it on my PC. I turned off google smart lock on my phone since that caused problem...

  • Casual Listener
  • Plan Free/ Country US Device motoX4 Operating System android 9   My Question or Issue updated my motox4's OS and it signed me out of spotify. couldnt remember password so i reset it on...
  • itskacemusic
  • Regular
  • 6060 Views
  • 5 replies
  • 0 likes
  • Account
  • 6060 Views
  • 5 replies
  • 0 likes

Account name

PlanPremiumCountryFranceMy Question or IssueI have a account name that is a number. I checked other topics when people are saying that it is link to the creation with a facebook account... But! I do not have any facebook account, and so I am stuck wi...

  • Visitor
  • Plan Premium Country France My Question or Issue I have a account name that is a number. I checked other topics when people are saying that it is link to the creation with a facebook account... ...
  • OneByBoo
  • Roadie
  • 829 Views
  • 1 replies
  • 1 likes
  • Account
  • 829 Views
  • 1 replies
  • 1 likes

Solved!! Why did I get a family subscription upgrade when I have not asked for it?

I've got charged for Family subscribtion instead of a Premium. I have not changed my plan and when I've check - another account as my family it showed spotify support.

  • Casual Listener
  • I've got charged for Family subscribtion instead of a Premium. I have not changed my plan and when I've check - another account as my family it showed spotify support.
  • OneByBoo
  • Roadie
  • 890 Views
  • 3 replies
  • 0 likes
  • Account
    Subscription
  • 890 Views
  • 3 replies
  • 0 likes

Superuser Contribution No puedo enlazar mi cuenta con facebook

No puedo enlazar mi cuenta con facebook, me abre la ventana, hago el login, pero no me muestra ni la foto de perfil ni nada. Lo he realizado desde un iMac 27 con high Sierra, Windows 10 y desde iPhone con iOS 12, en todos igual, parece exitoso el log...

  • Casual Listener
  • No puedo enlazar mi cuenta con facebook, me abre la ventana, hago el login, pero no me muestra ni la foto de perfil ni nada. Lo he realizado desde un iMac 27 con high Sierra, Windows 10 y desde iPhon...
  • Peter
  • Spotify Legend
  • 4602 Views
  • 7 replies
  • 1 likes
  • Account
    Other
  • 4602 Views
  • 7 replies
  • 1 likes

Solved!! Change my Spotify username

PlanPremiumCountryPortugalDeviceHuawei P9 liteOperating System(iOS 10, Android Oreo, Windows 10,etc.) What can I do (or Spotify) to change my username

  • Casual Listener
  • Plan Premium Country Portugal Device Huawei P9 lite Operating System (iOS 10, Android Oreo, Windows 10,etc.)   What can I do (or Spotify) to change my username  
  • Emilia_8
  • Community Legend
  • 1953 Views
  • 2 replies
  • 0 likes
  • Account
    Login
  • 1953 Views
  • 2 replies
  • 0 likes

Double billing

Hi there , like many others I discovered that I have been double billed for a very long time, at least a year! And like others on here I find it incredibly frustrating how complicated it is to get hold of someone and get my money back. INstead of a s...

  • Casual Listener
  • Hi there , like many others I discovered that I have been double billed for a very long time, at least a year! And like others on here I find it incredibly frustrating how complicated it is to get ho...
  • itskacemusic
  • Regular
  • 941 Views
  • 4 replies
  • 0 likes
  • Account
  • 941 Views
  • 4 replies
  • 0 likes

Solved!! Username Spotify does not stay permanently

I have connect my FB with Spotify for a new username. But after logg off on any devices and logg back after a hour on the spotify app, my username turned back in the old name. I still can't figure it out why this still happen. Any ideas or solution f...

  • Casual Listener
  • I have connect my FB with Spotify for a new username. But after logg off on any devices and logg back after a hour on the spotify app, my username turned back in the old name. I still can't figure it...
  • Luan
  • Spotify Star
  • 1487 Views
  • 3 replies
  • 0 likes
  • Account
    Free
    Login
  • 1487 Views
  • 3 replies
  • 0 likes