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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • nord_a
  • Casual Listener
  • 398877 Views
  • 950 replies
  • 107 likes
  • Account
  • 398877 Views
  • 950 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1171680 Views
  • 119 replies
  • 112 likes
  • Account
  • 1171680 Views
  • 119 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 99138 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 99138 Views
  • 68 replies
  • 10 likes

I' can't log in to cancel because I don't have the same # or email

I've been trying to cancel because I've been paying for 3 years and have never used it but can't log in and it would be nice to get some type of refund back

  • Visitor
  • I've been trying to cancel because I've been paying for 3 years and have never used it but can't log in and it would be nice to get some type of refund back
  • Maxim
  • Spotify Star
  • 83 Views
  • 1 replies
  • 0 likes
  • 83 Views
  • 1 replies
  • 0 likes

Solved!! Courtesy Pay Fee

I was charged a $28 coutresy pay fee on top of my usual payment on the 7th of Feb 2018 and I dont understand why. I would appreciate a reimbursement of my $28 and an explaination as to why it was taken in the first place.

  • Newbie
  • I was charged a $28 coutresy pay fee on top of my usual payment on the 7th of Feb 2018 and I dont understand why. I would appreciate a reimbursement of my $28 and an explaination as to why it was tak...
  • Zan2
  • Casual Listener
  • 3184 Views
  • 3 replies
  • 0 likes
  • 3184 Views
  • 3 replies
  • 0 likes

How do I change my card number for payment due to fraud my old card and now having a new number?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Maxim
  • Spotify Star
  • 113 Views
  • 1 replies
  • 0 likes
  • Account
  • 113 Views
  • 1 replies
  • 0 likes

Something went wrong when adding new login method

I have been trying to add my google account as a new login method, but it keeps returning the error message "Something went wrong, please try again." I have tried doing the process with different accounts, different login methods, clearing cache, dif...

  • Visitor
  • I have been trying to add my google account as a new login method, but it keeps returning the error message "Something went wrong, please try again." I have tried doing the process with different acc...
  • Maxim
  • Spotify Star
  • 379 Views
  • 3 replies
  • 0 likes
  • 379 Views
  • 3 replies
  • 0 likes

Solved!! Paying for Premium with foreign country card

I moved to Hungary from Finland and changed my country to Hungary in Spotify. Now I'm trying to update my account from Free to Premium but I can not do it because I have a Finnish credit card. What should I do? I can not change my country back to Fin...

  • Casual Listener
  • I moved to Hungary from Finland and changed my country to Hungary in Spotify. Now I'm trying to update my account from Free to Premium but I can not do it because I have a Finnish credit card. W...
  • Raphael27
  • Visitor
  • 15036 Views
  • 5 replies
  • 1 likes
  • 15036 Views
  • 5 replies
  • 1 likes

Superuser Contribution Account interference on different Spotify sessions and suddent Music stop

Context:I have a Spotify "Premioum Duo" Plan, with two users, User_A and User_B.I have multiple loudspeakers/google devices which are linked to the same Google home and part of the same Speaker group.User_A and User_B are not only part of the same Sp...

  • Newbie
  • Context: I have a Spotify  "Premioum Duo" Plan, with two users, User_A and User_B. I have multiple loudspeakers/google devices which are linked to the same Google home and part of the same Sp...
  • Elena
  • Moderator
  • 253 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 253 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Can't disable public playlist showing because I got blocked

Hi, I'm not sure if this is the right place to post but: I got blocked by my ex on spotify, and we shared a public playlist together, that i had on my profile. I now cannot access the playlist at all (as I'm blocked), however it still is on my profil...

  • Casual Listener
  • Hi, I'm not sure if this is the right place to post but:   I got blocked by my ex on spotify, and we shared a public playlist together, that i had on my profile. I now cannot access the p...
  • Maria
  • Moderator
  • 588 Views
  • 9 replies
  • 0 likes
  • Account
    Other
  • 588 Views
  • 9 replies
  • 0 likes

Bought premium on old account by accident

Bought premium duo the other day, found out it was for an old account i can’t access anymore so it’s been charging me and i have no way to cancel it because the email is deactivated. Somebody please help as It’s been taking my money and i want a refu...

  • Newbie
  • Bought premium duo the other day, found out it was for an old account i can’t access anymore so it’s been charging me and i have no way to cancel it because the email is deactivated. Somebody please ...
  • Maxim
  • Spotify Star
  • 203 Views
  • 1 replies
  • 0 likes
  • Account
  • 203 Views
  • 1 replies
  • 0 likes

Transfer

is it possible to transfer my playlists from Apple Music to Spotify? If so, how?

  • Visitor
  • is it possible to transfer my playlists from Apple Music to Spotify? If so, how? 
  • Billy-J
  • Spotify Star
  • 112 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 112 Views
  • 1 replies
  • 0 likes

Name not disappearing after disabling listening activity

How do you tell if someone has disabled their listening activity? When I disable my listening activity, I've noticed that my name stays in the people friends activity panel but doesn't update. I don't disappear. Is this a glitch? I thought your name ...

  • Newbie
  • How do you tell if someone has disabled their listening activity? When I disable my listening activity, I've noticed that my name stays in the people friends activity panel but doesn't update. I don'...
  • Maxim
  • Spotify Star
  • 142 Views
  • 1 replies
  • 0 likes
  • Account
  • 142 Views
  • 1 replies
  • 0 likes

Cannot change country

I bought a plan and after a month i have to move to a new country. I want to change my country. I go to change country, it says i need to put a form of payment that is acceptable to new country. I go and put credit card from new country in payment me...

  • Visitor
  • I bought a plan and after a month i have to move to a new country. I want to change my country.  I go to change country, it says i need to put a form of payment that is acceptable to new countr...
  • Maxim
  • Spotify Star
  • 226 Views
  • 1 replies
  • 0 likes
  • Account
  • 226 Views
  • 1 replies
  • 0 likes

Superuser Contribution A duo subscriber should be able to play music on two devices at the same time

I am (was) a Duo pass subscriber, having me and my partner's accounts attached. However all my devices are configured with my account, not her's (Sonos speakers, Google minis, Android phone in the car, etc). So when I'm driving in the car playing a p...

  • Newbie
  • I am (was) a Duo pass subscriber, having me and my partner's accounts attached. However all my devices are configured with my account, not her's (Sonos speakers, Google minis, Android phone in the ca...
  • Miketrev22
  • Newbie
  • 393 Views
  • 4 replies
  • 0 likes
  • 393 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution problem Accesspoint:17

I came back from an European country where i had to modify my profile because i stayed for a few weeks. I could change the country without any problems.Now I am back and I have to change it again, but I can t log in or more precisely access to my pro...

  • Casual Listener
  • I came back from an European country where i had to modify my profile because i stayed for a few weeks. I could change the country without any problems. Now I am back and I have to change it ag...
  • Tired_b0y
  • Visitor
  • 33415 Views
  • 10 replies
  • 1 likes
  • Account
  • 33415 Views
  • 10 replies
  • 1 likes

Charged for free trial on first day

money was withdrawn from my account I tried spotify 3 months free trial on 7 december but i get charged for it how should i get my money back

  • Casual Listener
  • money was withdrawn from my account I tried spotify 3 months free trial on 7 december but i get charged for it how should i get my money back
  • Maxim
  • Spotify Star
  • 173 Views
  • 3 replies
  • 0 likes
  • 173 Views
  • 3 replies
  • 0 likes

Eqfy don't finds Spotify

Signals "unknown media" in Eqfy

  • Visitor
  • Signals "unknown media" in Eqfy
  • Maxim
  • Spotify Star
  • 81 Views
  • 1 replies
  • 0 likes
  • 81 Views
  • 1 replies
  • 0 likes

Superuser Contribution I cannot login to spotify

I recently got a new phone and I cannot login to my spotify account. My profile ID is 21n3ye2mvx2j2vipgcxnbzljy. Can you help me?

  • Visitor
  • I recently got a new phone and I cannot login to my spotify account. My profile ID is 21n3ye2mvx2j2vipgcxnbzljy. Can you help me?
  • Eni
  • Moderator
  • 2294 Views
  • 3 replies
  • 0 likes
  • 2294 Views
  • 3 replies
  • 0 likes

Premium

When logging into my account it says i don't have premium, but my bank statement clearly says money was taken out on December the 1st None of the below information is required. However, the more you how do I contact a person to rectify thiseasier it ...

  • Visitor
  • When logging into my account it says i don't  have premium, but my bank statement clearly says money was taken out on December  the 1st None of the below information is required. However, t...
  • Luke
  • Spotify Star
  • 205 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 205 Views
  • 1 replies
  • 0 likes

Solved!! Leaving Family plan and creating Duo plan

I am not able to figure out how to leave the Family plan of which I am currently member and creating a Duo plan instead without affecting the existing Family plan for the other members.

  • Newbie
  • I am not able to figure out how to leave the Family plan of which I am currently member and creating a Duo plan instead without affecting the existing Family plan for the other members. 
  • Maxim
  • Spotify Star
  • 137 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 137 Views
  • 1 replies
  • 0 likes