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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
PlanPremiumCountryCanadaDeviceiPhone My Question or IssueI moved to Canada from Australia in August 2018, and I have been trying to change my location settings. Despite having my Spotify account linked to my Canadian credit card and residing in Canad...
Hello, my issue is I created a free spotify years ago that i had my Facebook sync'd to. I totally forgot about it and now I have a new premium account with a different email address. How do I remove my Facebook off of the old free account so I can sy...
PlanPremiumCountryFinland DeviceiPhone 8Operating SystemiOS 12.2 My Question or IssueSomeone else is using my account, and this still keeps happening even if I've taken every precaution I possibly can. I have changed my passwords a number of times (e...
PlanPremiumCountryThailand DeviceiPhone XR, PC DesktopOperating SystemiOS 12.2, Windows 10 My Question or IssueHello, I want to change my username because my username have just number and letter which I did not create it myself. I don't want to sign ...
Hola a tod@s!Solicito ayuda para darme de baja DE SPOTIFY COMMUNITY. Voy a seguir siendo usuario de mi plan familiar pero deseo eliminar mi cuenta de esta comunidad.¿Por qué? estoy convencido de que están hackeando mi cuenta para crearme playlists e ...
PlanPremiumCountryTurkeyDeviceXiaomi Mi Mix 2Operating SystemMIUI 10.2.2.0 My Question or IssueMy problem is with the Library menu. I can't look at all of my songs.This is very NERVOUS!I'm very very upset with Spotify's neglecting attitude. This issu...
PlanPremium (Student)CountryDeutschlandDeviceIphone 6, Windows PC Operating SystemiOS, Windows 10 My Question or IssueHi, I have Spotify Premium with the Student discount. I would like to switch the account where I have spotify premium to another ema...
My Question or Issue: Could you send me the new google home redeem link for family premium plan subscription. After family subscription received link, when I try to redeem due to google pay account verification, my order got cancelled. So in order re...
My Question or IssueHi All, I have this situation,I have a family plan registered, and I also the admin of the group.I invite 2 of my brothers, and 1 invitation works properly, no issues.but the other 1, got problem, he's unable to register (samsung ...
I just signed up for premium. At first it was a 30 day free trial, but I wanted the google home mini, so I upgraded to premium (not the trial), but never got any code or instructions on how to get the mini.
PlanPremiumCountryNew ZealandDeviceDesktop and Laptop, Random person: Blade S6Operating SystemWindows 10 A foreigner's music keeps playing on my Spotify. I believe that somehow, their account has been merged with mine. I have never met this person in...
PlanPremiumCountryUnited KingdomDevice(iPhone 7, PC)Operating System(iOS 10)My Question or Issuefacebook etc, tell you if there is suspisious activity with logins, and say where logins were from, they do not just blanket change your password, I have ...
good nightI have a question about gift card purchased in stores. Can I buy two cards that it is cumulative? For example, can I activate the code of the two cards to activate 2 months?
PlanPremiumCountrySwitzerland Device(Samsung Galaxy 9+)Operating System(Android) My Question or IssueMy account got hacked today, once again I can't believe that Spotify would let someone randomly change your email address without actually requesting...
I had a Premium Family Plan. My oldest son, myself, and my husband all had profiles. My younger son decided to do something to my account and I believe has reset/deleted my entire account. I know can log in but my account is back to the free account,...
My account was hacked this morning and somehow the hacker managed to change the email to my account and this went right over Spotify’s head so now I can’t cancel my premium subscription and I can no longer use my account. I’ve sent three emails to Sp...
PlanFree/PremiumCountryCanada My Question or IssueI haven't used my profile in a few years and am trying to restart my premium account. I forgot my password and am trying to reset. trying to reset my password but when I enter my email it says "The us...
PlanFamily PlanCountryCanada DevicePixel 3 My Question or IssueTo my family plan, I added my brother. For some reason, his home page for his music is not at all like mine or the rest of my family -- he does not have an all songs option to listen to a...
My Question or IssueUnable to access account through email or password, though I am able to provide other details such as payment/payment method verification and username. I've been gridlocked out of the account and all I'd like to do is access it on...
Hi, I have a doubt. I originally created a Spotify account with Facebook, and for that reason I can not link it to my current Spotify account. My question is, if I change the email of my Facebook account, can I link it with the Spotify account that i...