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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • maryjane0_0
  • Visitor
  • 397824 Views
  • 947 replies
  • 107 likes
  • Account
  • 397824 Views
  • 947 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1171103 Views
  • 119 replies
  • 112 likes
  • Account
  • 1171103 Views
  • 119 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 98995 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 98995 Views
  • 68 replies
  • 10 likes

Disabled Facebook Account

PlanFamily PremiumCountry PhilippinesPhoneIphone 6s to S8Operating SystemMy Question or Issue Hello, recently my facebook account was deactivated by facebook without any reason that I can confirm. The issue was my premium account was link to that fac...

  • Visitor
  • Plan Family Premium Country  Philippines Phone Iphone 6s  to S8 Operating System My Question or Issue  Hello, recently my facebook account was deactivated by facebook without a...
  • Noah
  • Spotify Star
  • 319 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 319 Views
  • 1 replies
  • 0 likes

Mi cuenta cambió completamente

PlanPremiumCountry MéxicoDevicePC, Sony XPERIA XZOperating SystemWindows 10 My Question or IssueHace alrededor de poco mas de un mes, la app de spotify en mi celular comenzó a fallar: se abría y reproducía una canción que yo no había seleccionado y d...

  • Visitor
  •   Plan Premium Country  México Device PC, Sony XPERIA XZ Operating System Windows 10   My Question or Issue Hace alrededor de poco mas de un mes, la app de spotify en mi cel...
  • Brunelicia
  • Community Legend
  • 285 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
    Subscription
  • 285 Views
  • 1 replies
  • 0 likes

somebody uses my email adress

hi thereI am Spotify user for at least 5 years now. Today I received an email, where I "created an account" with another email (I didn't confirm this). I also received a similar email a few days ago from Facebook. So how can I arrange that this wrong...

  • Casual Listener
  • hi there I am Spotify user for at least 5 years now. Today I received an email, where I "created an account" with another email (I didn't confirm this). I also received a similar email a few days ...
  • Mantisentil
  • Community Legend
  • 579 Views
  • 3 replies
  • 0 likes
  • Account
  • 579 Views
  • 3 replies
  • 0 likes

Solved!! Email changing

Hi, I have two spotify accounts account 1 is tied to my current email but it's username is a random series of numbers and letters, account 2 is tied to my old email and has the username i'd prefer to use, if i close account 1 can i then swap account ...

  • Visitor
  • Hi, I have two spotify accounts account 1 is tied to my current email but it's username is a random series of numbers and letters, account 2 is tied to my old email and has the username i'd pref...
  • Billy-J
  • Spotify Star
  • 592 Views
  • 1 replies
  • 0 likes
  • Account
  • 592 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Daily Mix disappeared from all devices

Daily Mixes disappeared from all my devices and even on web player for 3 weeks (since 2018-11-12) even though I use Spotify regularly. I attached a screenshot from my Samsung Note 8Things I tried: - Reinstalling Spotify - I created a new account on t...

  • Regular
  • Daily Mixes disappeared from all my devices and even on web player for 3 weeks (since 2018-11-12) even though I use Spotify regularly. I attached a screenshot from my Samsung Note 8 Things I tried: ...
  • Peter
  • Spotify Legend
  • 6217 Views
  • 22 replies
  • 7 likes
  • Other
    Premium
  • 6217 Views
  • 22 replies
  • 7 likes

[Discover Weekly] Image does not reset when disconnected from facebook

I connected my account to my facebook a while back, and noticed the playlist took my profile picture. Since then I have disconnected on all my devices (Nokia 6.1 and Macbook Air) and deleted my Facebook account for unrelated reasons, yet the image re...

  • Visitor
  • I connected my account to my facebook a while back, and noticed the playlist took my profile picture. Since then I have disconnected on all my devices (Nokia 6.1 and Macbook Air) and deleted my Faceb...
  • user-removed
  • Not applicable
  • 364 Views
  • 2 replies
  • 0 likes
  • Other
  • 364 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Daily Mix Disapeared

My daily mix has disapeared and I loved it! I have tried logging out and in again and re-installing the app and nothing is working.

  • Casual Listener
  • My daily mix has disapeared and I loved it!   I have tried logging out and in again and re-installing the app and nothing is working. 
  • Peter
  • Spotify Legend
  • 651 Views
  • 7 replies
  • 0 likes
  • Account
  • 651 Views
  • 7 replies
  • 0 likes

Solved!! How to use Spotify with a Facebook Business Page?

The old post dated from 2013 and a lot of things changed in 5/6 years. So I actually have the same question. I know it was made for Spotify For Partners, but all links towards it are gone. How can I change the username of my Spotify account towards m...

  • Casual Listener
  • The old post dated from 2013 and a lot of things changed in 5/6 years. So I actually have the same question. I know it was made for Spotify For Partners, but all links towards it are gone. How can I ...
  • Maxim
  • Spotify Star
  • 1111 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 1111 Views
  • 1 replies
  • 0 likes

Solved!! Cannot change country on Edit profile page

PlanFreeCountry CanadaDevicePCOperating SystemWindows 10 My Question or Issue Cannot change country for profile, no other countries are displayed in Country list except Canada

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  • Casual Listener
  • Plan Free Country  Canada Device PC Operating System Windows 10   My Question or Issue  Cannot change country for profile, no other countries are displayed in Country list ex...
  • Sonjio
  • Casual Listener
  • 741 Views
  • 6 replies
  • 0 likes
  • Account
  • 741 Views
  • 6 replies
  • 0 likes

How can I contact the Spotify Team?

I'vo got the impression that Spotify does not appreciate direct contact with customers. How can I send an E-Mail to Spotify? How can I give Feedback? How can I put a question?

  • Regular
  •   I'vo got the impression that Spotify does not appreciate direct contact with customers. How can I send an E-Mail to Spotify? How can I give Feedback? How can I put a question? 
  • OneByBoo
  • Roadie
  • 628 Views
  • 1 replies
  • 0 likes
  • Premium
  • 628 Views
  • 1 replies
  • 0 likes

Family account

PlanPremiumCountry FranceDevice(Honor 7A)Operating System(Android ) My Question or IssueI have a premium plan and I would like to have a family account, can I transform this account in a family account? Thx

  • Newbie
  •   Plan Premium Country  France Device (Honor 7A) Operating System (Android )   My Question or Issue I have a premium plan and I would like to have a family account, can I tr...
  • Brunelicia
  • Community Legend
  • 354 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 354 Views
  • 1 replies
  • 0 likes

Solved!! is it possible to block a certain artist?

is it possible to block a certain artist from showing up in your feed and in your autoplay? for example, i really really hate the weeknd, is it possible for me to block his songs from autoplaying on playlists (i.e top 40, etc)?

  • Newbie
  • is it possible to block a certain artist from showing up in your feed and in your autoplay? for example, i really really hate the weeknd, is it possible for me to block his songs from autoplaying on ...
  • Bitza
  • Newbie
  • 77736 Views
  • 65 replies
  • 58 likes
  • 77736 Views
  • 65 replies
  • 58 likes

AND AGAIN I CAN'T PAY (MY CREDIT CARD IS VALID)

Well, for the second time when my plan requires a new confirmation payment, they simple don't accept the payment. I already contact Nubank and they say they didn't receive any request and don't know whats about. So they can't help. I already generate...

  • Regular
  • Well, for the second time when my plan requires a new confirmation payment, they simple don't accept the payment. I already contact Nubank and they say they didn't receive any request and don't know ...
  • Brunelicia
  • Community Legend
  • 506 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 506 Views
  • 3 replies
  • 0 likes

Can't unlink my account at my provider

PlanPremiumCountry NetherlandsDeviceiPhone XSOperating SystemiOS 12.1.3 My Question or IssueI would like to unlink my Spotify account from Facebook, because I would like to delete my Facebook account. When I started my Spotify account I linked it wit...

  • Casual Listener
  • Plan Premium Country  Netherlands Device iPhone XS Operating System iOS 12.1.3   My Question or Issue I would like to unlink my Spotify account from Facebook, because I would like...
  • Bittencourt
  • Spotify Star
  • 508 Views
  • 5 replies
  • 0 likes
  • Account
  • 508 Views
  • 5 replies
  • 0 likes

Solved!! Lost Access To My Forum Posts

I have lost access to two of my previous posts in year 2012: http://community.spotify.com/t5/Desktop-Mac/Error-Message-Failed-to-enable-Spotify-Social/td-p/27531/page/2 http://community.spotify.com/t5/Desktop-Mac/Disconnect-from-Facebook-button-not-w...

  • Gig Goer
  • I have lost access to two of my previous posts in year 2012:   http://community.spotify.com/t5/Desktop-Mac/Error-Message-Failed-to-enable-Spotify-Social/td-p/27531/page/2   http://commu...
  • tomihasa
  • Gig Goer
  • 588 Views
  • 4 replies
  • 0 likes
  • Account
  • 588 Views
  • 4 replies
  • 0 likes

Fake streams

I know many people who have fake streams I don’t understand how this works. It also seems like when my close friends or even when I myself stream my music from various devices none of those streams seem to ever get registered. Any thoughts on this wo...

  • Newbie
  • I know many people who have fake streams I don’t understand how this works. It also seems like when my close friends or even when I myself stream my music from various devices none of those streams s...
  • OneByBoo
  • Roadie
  • 1789 Views
  • 1 replies
  • 0 likes
  • 1789 Views
  • 1 replies
  • 0 likes

Superuser Contribution My username is just numbers. No way to change that?

PlanPremiumCountry ICEDevice(iPhone 7, Lenovo)Operating System(Windows 10) My Question or IssueHiIn community and account I've can log in with my username but when I log in elsewhere, to the app in computer and phone, I need to use numbers... and the...

  • Regular
  • Plan Premium Country  ICE Device (iPhone 7, Lenovo) Operating System (Windows 10)   My Question or Issue Hi In community and account I've can log in with my username but when I l...
  • Guido
  • Spotify Legend
  • 10593 Views
  • 7 replies
  • 2 likes
  • Account
    Login
  • 10593 Views
  • 7 replies
  • 2 likes

Superuser Contribution Can´t find friends

PlanPremiumCountry Portugal Operating SystemWindows 7My Question or Issue Even with facebook connected to spotify i can´t find new friends, that just starts searching and never ends.

  • Casual Listener
  •   Plan Premium Country  Portugal   Operating System Windows 7 My Question or Issue  Even with facebook connected to spotify i can´t find new friends, that just starts sea...
  • Guido
  • Spotify Legend
  • 475 Views
  • 6 replies
  • 0 likes
  • Account
  • 475 Views
  • 6 replies
  • 0 likes

Superuser Contribution Logging in to Spotify for Roku with a Facebook based id

Plan: PremiumCountry: USA Device: Roku Stick I recently noticed that the Roku software for Spotify was back (it had been pulled recently while waiting on an upgrade - the old version wasnt very good). I was interested to see what the upgrades were. I...

  • Casual Listener
  •   Plan: Premium Country: USA  Device: Roku Stick     I recently noticed that the Roku software for Spotify was back (it had been pulled recently while waiting on an upg...
  • Guido
  • Spotify Legend
  • 1528 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
  • 1528 Views
  • 1 replies
  • 0 likes