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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Premium plan and we use spotify on android phone, win10 desktop, and Alexa. Why not let me disable shuffle mode by default at account level, instead of fussing with Alexa every damned day? My famil is going nuts trying to figure out why alexa is alwa...
I tried to change my password, but I didn't receive any e-mail. It's not in my spam, not in any other folder. How can I change my password?
PlanFamily PremiumCountryCanada Device(iPhone 8Operating System(iOS 10, My Question or IssueSomehow I've been logged out of my Spotify account. I'm on a family plan. I only have two email addresses and Spotify says one doesn't exist and the other one...
Premium Plan / The NetherlandsUse Spotify on Mac + iOS IssueMy account started skipping songs halfway through songs, then songs were being remotely changed to play rather odd, unrecognizable music WHILE I AM LISTENING lol (how rude!) Anyways - I cont...
Spotify keeps pausing on my iPhone. And it's insanely annoying. I have – as recommende on this Spotify Support page – signed out remotely from my account page AND subsequently changed my password. BUT IT'S STILL PAUSING. Please help.
PlanPremiumCountry SpainDeviceIphone and Android My Question or Issue Every time i access my android spotify, the session was closed and need to sign again. It appens some days ago. Why spotify doesn't maintain my session open ?
Operating SystemS7 edge,Oreo My Question or Issue I have a premium spotify account but I do not have full screen artwork yet. Does anyone know how to solve?
PlanPremiumCountry USDeviceiPhoneXrOperating SystemiOS 12 My Question or Issue I keep getting logged out of the spotify app. Before any developers tell me to restart my device delete the app and re-install deleted the iPhone off my devices I have don...
Some songs don't want to start playing (Premium account) mostly old songs. Radio also - failed to load
I recently redeemed a $30 gift card but im seeing no options on how to use it also Im still being charged each month so I assume its not doing anything. Could someone explain whats going on ?
i want to know why I was charged twice in one month, on the 20th of January and then again today. Can you please tell me how to rectify this situation. I don’t want to be overcharged, I feel like I have to keep a very close eye on when my Spotify is ...
PlanFreeCountryUnited StatesDeviceiPhone 7Operating SystemiOS 12 My Question or IssueI’m using Spotify through my Facebook account. About a year ago I changed my Facebook email, and I didn’t realize Spotify hadn’t updated to that new email. I have al...
Before this account, I had another account but about two days ago, it just went dead. I went to the Spotify app and I was logged out and when I tried to login it just would say incorrect password or username, even though I know it was correct. After,...
PlanPremiumCountryBrazilDeviceHP notebook idk the modelOperating SystemWindows 10 My Question or Issue This called "Lais" that i never saw in my life, hacked my Spotify Account, retired my mom and my two aunts who live in my house, and put her in thi...
When I check my recent histroy on spotify it has weird arties I've never heard of named "Lex Poss" who has 7 followers but 200-300k listens per song. Yes I have changed my password and forgoten all devices and signed out of everywhere, what else more...
My Question or Issue I have a premium student subscription and the last renew didn't go through because i now have a new credit card, and the last one (to wich my account was linked) is empty.So i receved the notice of failed payment and i procedeed ...
I've tried multiple times to hide playlists by right clicking and choosing "make secret" however they still all show up publicly.I have tried from Windows 10 and Android.Please help.
PlanPremiumCountry USADevice(iPhone XOperating SystemiOS 12.2 My Question or Issue My account got hacked. From one minute to the next i was kicked out of my account on my phone. Using my same credentials it wouldn’t let me log back in. I logged into ...
PlanPremiumCountryCanada DeviceDesktopOperating SystemiOS, Windows My Question or Issue I received an email from no-reply@spotify.com telling me to reset my password because there was 'unusual activity' on my account. The email also came to me in Fre...
Hi, sorry english is not my main language This is a new account I had to create to write here and contact "support". I deleted my facebook account and now I can't log in to my real spotify premium account anymore.It is a spotify family account and se...